Extend.dat file

[Guest]

Using Outlook 2003

We recently installed a new server and pushed out the Outlook 2003 to all
workstations. The majority of the workstations are receiving a "The add-in
"C:\Program Files\Common Files\Symantec Shard\vpmsece.dll" could not be
installed or loaded." error messages when opening Outlook. I have tried the
solutions in the "Files\Symantec_Client_Security\Symantec
AntiVirus\vpmsece.dll" could not be installed or loaded..." document;
however, when I search for the extend.dat file in all profiles on these
workstations nothing is found.

Is my problem the fact that Outlook is not creating an extend.dat file or
does anyone have another solution? If the problem is that an extend.dat is
not automatically being created, how do I get it to create one?

Any help would be greatly appreciated.

Thanks

 

[Brian Tillman]

Is my problem the fact that Outlook is not creating an extend.dat
file or does anyone have another solution?

Outlook always creates an extend.dat file. It's in the hidden folder
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook.

 

[Guest]

Thanks Brian, for some reason the extend.dat file was not being created in
the correct profile. After removing all unnecessary profiles and manually
checking each remaining profile I was able to fine the culpit. After
deleting that extend.dat and then re-opening Outlook it was able to create
the file where it was supposed to be.

Thanks again for your help.

 

[Brian Tillman]

Thanks Brian, for some reason the extend.dat file was not being
created in the correct profile.

Then the Windows Registry was indicating the wrong path for that user.