Explorer Shuts Down Within Seconds every time I launch

[Guest]

I am operating a Dell laptop with Windows XP Home. Explorer will open and
load the page, but then it immediately shuts down. Do I need to reinstall
Explorer? I tried to uninstall Explorer, and I can't seem to do that either!
Thank you.

 

[Jan Il]

Hi Jeff

Try the following and make sure your system is free of scumware, which is
the primary cause of this kind of problem:

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

also…- Courtesy of PA Bear - MS MVP
Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/data/tshoot.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com

also…

Dealing with an infected PC
http://www.microsoft.com/windowsxp/using/security/expert/russel_infectedpc.mspx

Hope this helps.


Jan
MS MVP/Windows - Internet Explorer
Smiles are meant to be shared,
that's why they're so contagious


Replies posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

 

[Guest]

Explorer shuts down within minutes. What do I do?

 

[Chuck Davis]

Explorer shuts down within minutes. What do I do?

I do house calls for our computer club. My solution to your problem has been
to download Firefox to my computer copy it to a USB Flash memory drive. Then
start up the infected computer in Safe Mode with Networking. Install
Firefox. Using Firefox, download HijackThis from
http://www.tomcoyote.org/hjt/ Run it and submit the results to
http://www.hijackthis.de/en