explorer performs an illegal operation

[rman]

Everytime I try to shut down my computer internet explorer
performs an illegal operation. when I click the details
tab the followin message is written: explorer caused an
invalid page fault in module <unknown> at 0000:011c2951,
how do I fix this?

 

[Frank Saunders, MS-MVP]

Everytime I try to shut down my computer internet explorer
performs an illegal operation. when I click the details
tab the followin message is written: explorer caused an
invalid page fault in module <unknown> at 0000:011c2951,
how do I fix this?

First eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each need to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.

If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Fred Rosenblatt]

First eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each need to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.

If trying everything at that site does not fix the problem please post back
in the same thread.

Thanks for the hel[pful suggestions. I implemented most of them nad
passed the tests. I updated my Adaware and Spybot, and ran them until
my computer is squeaky clean. But I'm still getting the same error:

EXPLORER caused an invalid page fault in module SHDOC401.DLL at
018f:5001f52f.

(different DLL, I know). This happens whenever I open a Windows
Explorer
window, and even pass the mouse over, let alone click on, the
File->New
menu option. No other menu activity triggers the fault. If this
rings
any bells I'd appreciate suggestions. It's fairly recent.

 

[Frank Saunders, MS-MVP]

First eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the
other won't. Also, each need to be updated before every use, even
when just downloaded. There's also a lot more to do than just those
two programs.

If trying everything at that site does not fix the problem please
post back in the same thread.

Thanks for the hel[pful suggestions. I implemented most of them nad
passed the tests. I updated my Adaware and Spybot, and ran them until
my computer is squeaky clean. But I'm still getting the same error:

EXPLORER caused an invalid page fault in module SHDOC401.DLL at
018f:5001f52f.

(different DLL, I know). This happens whenever I open a Windows
Explorer
window, and even pass the mouse over, let alone click on, the
File->New
menu option. No other menu activity triggers the fault. If this
rings
any bells I'd appreciate suggestions. It's fairly recent.

You may need new video drivers. Check the site for your video board
manufacturer. Meanwhile you can do the following:
1. Use the default mouse pointers.
2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing color
depth helps.
3. Turn down your graphics hardware acceleration. (For Win 98, Start |
Settings | Control Panel | System | Performance | Graphics button) You will
see little, if any, performance degradation.
4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.

If you have an ATI video board, try adding these lines to System.ini

[display]
DevBMP=0 <--- That's a zero

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/