Explorer.exe, shell32.dll - Crashes

[Kruno-51]

I am having some problem with explorer.exe! It crashes(restart) almost
every time when i try to empty recycle bin!

In Event Viewev i get this message:
//
Faulting application explorer.exe, version 6.0.2900.2649, faulting module
shell32.dll, version 6.0.2900.2951, fault address 0x0002cb36.
//

And also sometimes Dr.Watson message:
//
Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module
dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d.
//

What info do you need from me that would help you to solwe my problem!

Thanks allot!

 

[Guest]

a) I would recommend backing up your data

b) I think you have two options
b1) Open a command window (start: Run: type cmd and press ok).
run sfc.exe -scannow (also make sure you have the windows XP cd in your drive)
Allow it to run, this will restore corrupted files. Issues do occur
sometimes that cause damage to the system, hence where you would want to
backup. If this occurs reinstall windows.
b2) reinstall windows.

Since these issues can be caused by viruses, I would also run an antivirus
scan (free scans can be found on my anti-virus websites if you do not have an
antivirus installed.)