V
Vicki
Can someone tell me what the following error message is
indicative of:
The instruction at "0x77k57ec4" referenced memory
at "0x00200066". The memory could not be "written".
I do graphic arts work from home (for the same company for
the past 4 years) and received about 38 photos as
attachments to 5 separate emails. The photos were all of
one event and were saved to a folder with the name of the
event. The first time I tried to view the contents of the
folder, the above message appeared with a slightly
different "instruction at..." location. Subsequent tries
to view the contents of the folder caused explorer.exe to
lock up and I'd have to use the Task Manager to end it.
Today I hit upon the idea of opening each email and saving
each batch of attached photos to their own folder to try
and narrow the problem down to specific photos. This
worked fine until I got to the 4th and 5th emails and
couldn't seem to narrow it down to any one specific
photo/attachment.
At one point when I had saved a few of the photos from the
4th email, I stopped and cranked up Photoshop to see if I
could open one of them. Immediately after I double-clicked
on the photo I wanted to open, Photoshop closed. No
warning, no message--just like I'd clicked on the "close"
box in the corner.
I am frustrated at this point and tired of deleting and
recreating folders, renaming photos and wearing out the
Task Manager.
When I tried to view the contents of that particular
folder again, I received the above Application Error
message.
I've searched the Microsoft Support site and haven't been
able to find anything that would seem to apply.
For the time being I am going to ask them to re-send the
15 culprit photos individually and see what happens.
I check for and receive anti-virus updates regularly and
run Ad-aware just about every time I go offline since I
spend quite a bit of time online every day. My Win XP(SP2)
is current and up-to-date also. I also have a firewall in
place.
This newsletter has to go to print in 10 days, so if
anyone can provide some guidance on this, I'd really
appreciate the help!
indicative of:
The instruction at "0x77k57ec4" referenced memory
at "0x00200066". The memory could not be "written".
I do graphic arts work from home (for the same company for
the past 4 years) and received about 38 photos as
attachments to 5 separate emails. The photos were all of
one event and were saved to a folder with the name of the
event. The first time I tried to view the contents of the
folder, the above message appeared with a slightly
different "instruction at..." location. Subsequent tries
to view the contents of the folder caused explorer.exe to
lock up and I'd have to use the Task Manager to end it.
Today I hit upon the idea of opening each email and saving
each batch of attached photos to their own folder to try
and narrow the problem down to specific photos. This
worked fine until I got to the 4th and 5th emails and
couldn't seem to narrow it down to any one specific
photo/attachment.
At one point when I had saved a few of the photos from the
4th email, I stopped and cranked up Photoshop to see if I
could open one of them. Immediately after I double-clicked
on the photo I wanted to open, Photoshop closed. No
warning, no message--just like I'd clicked on the "close"
box in the corner.
I am frustrated at this point and tired of deleting and
recreating folders, renaming photos and wearing out the
Task Manager.
When I tried to view the contents of that particular
folder again, I received the above Application Error
message.
I've searched the Microsoft Support site and haven't been
able to find anything that would seem to apply.
For the time being I am going to ask them to re-send the
15 culprit photos individually and see what happens.
I check for and receive anti-virus updates regularly and
run Ad-aware just about every time I go offline since I
spend quite a bit of time online every day. My Win XP(SP2)
is current and up-to-date also. I also have a firewall in
place.
This newsletter has to go to print in 10 days, so if
anyone can provide some guidance on this, I'd really
appreciate the help!