Explorer do not search files...

G

Guest

Hello, this problem happened already before updating to XPSP2, it continues
today, and shows this way;
When searching for any file, after start–search, nothing happens, except an
error message displays “explorer found a problem and must closeâ€, giving
option to see error details and send report to MS.
After closing message box icons in the screen disappear, then after a few
seconds the screen refreshes itself again, icons coming back.
In event viewer the following information appears,

“Description:
Aplication with errors: explorer.exe, version: 6.0.2900.2180, module with
error: shdocvw.dll, versión 6.0.2900.2573, error adress 0x00024153.

To obtain more information, see Technical and Support Center
http://go.microsoft.com/fwlink/events.asp.

Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 73 68 64 6f 63 in shdoc
0038: 76 77 2e 64 6c 6c 20 36 vw.dll 6
0040: 2e 30 2e 32 39 30 30 2e .0.2900.
0048: 32 35 37 33 20 61 74 20 2573 at
0050: 6f 66 66 73 65 74 20 30 offset 0
0058: 30 30 32 34 31 35 33 0d 0024153.
0060: 0a . “

Have regular MS updates and update Mc Afee AV, and run CWS, Adaware. The PC
operates correctly except for this problem,without virus/spyware symptoms.
Have seen many reports on windows explorer problems but this do not exactly
fits in those descriptions. Any help will be appreciated. Thanks.
 
G

Gerry Cornell

JLA

Can you please provide the Event ID: and Source? Is there a matching
error report with a fault bucket?


--


Hope this helps.

Gerry
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G

Guest

Hello Gerry, these are the data,

-Error ID-.1001
-Source -.Application error
-Fault bucket, don´t know exactly what you mean, is it all the info
appearing in the error report window ? Thanks for your interest.

JLA
 
G

Guest

Hello Gerry, looking into the eventviewer with more detail I see there are in
fact two consecutive errors reported, with ID 1000 and ID 1001. Herewith is
the info:

Event type: Error
Event source: Application Error
Event cathegory: None
Event Id: 1000
Fecha: 27/02/2005
Hora: 21:52:07
Usuario: No disponible
Equipo: NOMBRE-FZWVPCOJ
Descripción:
Aplicación con errores: explorer.exe, versión: 6.0.2900.2180, módulo con
error: shdocvw.dll, versión 6.0.2900.2573, dirección de error 0x00024153.

Para obtener más información, vea el Centro de ayuda y soporte técnico en
http://go.microsoft.com/fwlink/events.asp.
Datos:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 73 68 64 6f 63 in shdoc
0038: 76 77 2e 64 6c 6c 20 36 vw.dll 6
0040: 2e 30 2e 32 39 30 30 2e .0.2900.
0048: 32 35 37 33 20 61 74 20 2573 at
0050: 6f 66 66 73 65 74 20 30 offset 0
0058: 30 30 32 34 31 35 33 0d 0024153.
0060: 0a
______
Tipo de suceso: Error
Origen del suceso: Application Error
Categoría del suceso: Ninguno
Id. suceso: 1000
Fecha: 27/02/2005
Hora: 21:52:07
Usuario: No disponible
Equipo: NOMBRE-FZWVPCOJ
Descripción:
Aplicación con errores: explorer.exe, versión: 6.0.2900.2180, módulo con
error: shdocvw.dll, versión 6.0.2900.2573, dirección de error 0x00024153.

Para obtener más información, vea el Centro de ayuda y soporte técnico en
http://go.microsoft.com/fwlink/events.asp.
Datos:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 73 68 64 6f 63 in shdoc
0038: 76 77 2e 64 6c 6c 20 36 vw.dll 6
0040: 2e 30 2e 32 39 30 30 2e .0.2900.
0048: 32 35 37 33 20 61 74 20 2573 at
0050: 6f 66 66 73 65 74 20 30 offset 0
0058: 30 30 32 34 31 35 33 0d 0024153.
0060: 0a

Both errors can be exactly repeated.
 

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