Explorer crashes when moving/copying files anywhere but C: root

[Sam S.]

I am using Windows XP Pro with SP2 and all updates, I have one hard
drive on my system.

If I try and copy or move a file to or from anywhere other than the root
directory of the C: drive, I get a crash with the following error
message:

"Windows Explorer has encountered a problem and needs to close. We are
soory for the inconvenience.

If you were in the middle of something...etc"

For example, I can copy or move a file from the desktop to the root
directory of C drive, but not to the floppy drive, or eny other
directory on C:, or anywhere else on our network.

Likewise I can copy a file from another PC on our network, or from my
PCs A drive to the root directory of my C drive with no problem, but
cannot copy the file to anywhere else on my PC's hard drive.

I can, however, open any application and save a file to anywhere on my
hard drive without the problem.

I have run chkdsk at boot up (with both boxes ticked) but it has not
fixed things. However, when I run Chkdsk in DOS mode within Windows, it
tells me that "Windows found problems with the file system. Run CHKDSK
with the fix option to correct these." This does not resolve the problem
however, and the DOS CHKDSK continues to report file errors, no matter
how many times I run CHKDSK at boot up with the fix option enabled.

My next move would be to use the XP repair console or even reload XP (as
opposed to clean install), but my XP is the original version so I would
be nervous about screwing things up more.

Any suggestions appreciated.

Sam.

 

[Gerry]

Sam

Please provide copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the time when the
error occurs. No Information Reports please.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~

 

[Sam S.]

Sam

Please provide copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the time when the
error occurs.

OK, thanks for your help, here are the logs for a recent error. There
was nothing inthe system log, just these two errors listed in the
application log.

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 19/06/2007
Time: 09:29:34
User: N/A
Computer: PC15
Description:
Faulting application explorer.exe, version 6.0.2900.2180, faulting
module cfssvr~1.dll, version 1.0.0.1, fault address 0x00033af6.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 63 66 73 73 76 in cfssv
0038: 72 7e 31 2e 64 6c 6c 20 r~1.dll
0040: 31 2e 30 2e 30 2e 31 20 1.0.0.1
0048: 61 74 20 6f 66 66 73 65 at offse
0050: 74 20 30 30 30 33 33 61 t 00033a
0058: 66 36 0d 0a f6..

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 19/06/2007
Time: 09:29:40
User: N/A
Computer: PC15
Description:
Fault bucket 137372724.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 33 37 33 37 32 37 32 13737272
0010: 34 0d 0a 4..

Sam

 

[Gerry]

Sam

Have you installed Allaire's HomeSite or Cold Fusion. If yes try
uninstalling.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Sam S.]

Sam

Have you installed Allaire's HomeSite or Cold Fusion. If yes try
uninstalling.

Yes indeed I had. I have removed it and now everything works fine!

Thanks, thats great.

So whats the story here - Is there a workaround that allows me to keep
Homesite installed (my favourite hTML editor), or is it simply
incompatible?

S.

 

[Gerry]

Sam

Sorry I do not know why it caused problems. In Google all references to
the dll refer to it causing problems with Windows 98. What version of
Allaire's HomeSite were you using?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Sam S.]

Sam

Sorry I do not know why it caused problems. In Google all references to
the dll refer to it causing problems with Windows 98. What version of
Allaire's HomeSite were you using?

Homesite 4.5. I'll a newer version

Thanks.