explore.exe error - please help if you can

[kathy]

I am receiving this error when using the internet explorer. Then the
internet closes down on me.

I was originally using internet explorer 6.1, and decided to load 7.0
thinking it would solve the problem. It did not.

The error is:
Faulting application iexplore.exe, version 7.0.5346.5, faulting module
unknown, version 0.0.0.0, fault address 0x015a2c21.
Does anyone have any suggestions please??? This is keeping me from being
able to do my job.

 

[PA Bear]

You had a hijackware infection before you installed IE7 Beta2.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v1.99.1
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.**

 

[PA Bear]

And it's IEXPLORE.EXE, not EXPLORE.EXE. <wink>