Excell 2007 Error Loading Phantom Add-in

[hurricane1951]

I keep getting an error on startup the Excel 2007 can't load a toolbar
item. The toolbar item then shows up in Excel's Add-Ins. The software
(TextBridge Pro) was unistalled.

The add-in doesn't show up in Excel's Add-In Options. Here's what I've
done to try to get rid of the error.

- Right click on the toolbar icon and selected Delete. Excel deletes
the icon off the toolbar telling me it cannot be recovered, but it
comes back when I restart Excel.

- Reinstall the software. Excel reports the error and responds the
same as above. Deinstall the software.

- Search the Registry (HKLM and HKCU) for any mention of the string
"textbridge" and "bridge". No hits. TextBridge didn't seem to leave an
remnants behind.

- Searched the Registry in both HKLM and HKCU for Software|Microsoft|
Office|ExcelAddins. None found.

Any ideas short of reinstalling Office (which I'm not going to do)????

 

[Jim Rech]

I keep getting an error on startup the Excel 2007 can't load a toolbar
item. The toolbar item then shows up in Excel's Add-Ins.

How do you know these two events are connected? There is an error and yet
it is successful?

A pre-Excel 2007 add-in or workbook that tries to customize a toolbar or
menu will automatically have its effects sent to the Add-ins tab, without
any error messages if it's operating correctly.

There are several ways for an add-in or workbook to load with Excel. One is
if it appears in the add-ins list under Office menu, Excel Options, Add-ins.
If you see it there in the active add-ins section you should be able to make
it inactive. In addition, an add-in or workbook will load if it is in
either XLSTART folder. One XLSTART folder is under the Office install
folder and the other is here (under Windows XP):

C:\Documents and Settings\<user name>\Application
Data\Microsoft\Excel\XLSTART

Lastly, files in the "At startup, open all files in" location, if one is
designated, in Excel Options, Advanced, load at startup.

I'd check all these options for unwanted workbooks or add-ins.

 

[hurricane1951]

item. The toolbar item then shows up in Excel's Add-Ins.

How do you know these two events are connected?  There is an error and yet
it is successful?

A pre-Excel 2007 add-in or workbook that tries to customize a toolbar or
menu will automatically have its effects sent to the Add-ins tab, without
any error messages if it's operating correctly.

There are several ways for an add-in or workbook to load with Excel.  One is
if it appears in the add-ins list under Office menu, Excel Options, Add-ins.
If you see it there in the active add-ins section you should be able to make
it inactive.  In addition, an add-in or workbook will load if it is in
either XLSTART folder.  One XLSTART folder is under the Office install
folder and the other is here (under Windows XP):

C:\Documents and Settings\<user name>\Application
Data\Microsoft\Excel\XLSTART

Lastly, files in the "At startup, open all files in" location, if one is
designated, in Excel Options, Advanced, load at startup.

I'd check all these options for unwanted workbooks or add-ins.

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- Show quoted text -

Jim,

The entry in Documents and Settings did the trick. Thanks much.

Dave