Excel opens files very slowly

[jeparham]

I have an odd problem that is driving me nuts.

Computer 1 has no problems with Excel

Computer 2 has no problems with Excel

Computer 3 is my problem. It opens all files, XLS, DBF, etc, extremely
slow.

I tried a test on a files named "Results.xls". The file is on a local drive
of Computer 3 and is 38kb in size. It has no macros, no links, no filters,
nothing. It's a simple spreadsheet consisting of 10C x 35R of data.

There are no Add-ins loaded on any of the three PCs, nor is there a
Personal.xls file loaded on any of them.

I opened the same file one computer at a time on all three computers.
Computers 1 and 2 opened the file, across my network, in less than 5
seconds.

Computer 3, which is where the test file was located, took 50+ seconds to
open the file.

I have these PCs isolated behind a hardware and a software firewall, and
each PC is running current AV software.

Does anyone have any suggestions as to what I might try to fix this problem?

Thanks,

James

 

[Don Guillett]

a google search for slow opening yielded:
http://tinyurl.com/4lsws

 

[jeparham]

Uh yeah <flushing with embarrassment> I did that search, but I used
slightly different wording which gave me completely different results. And
my results were not nearly as helpful as yours.

I've now also discovered that Microsoft Word has problems on the problem PC.
The difference is that Word itself takes an extremely long time to finish
launching (Splash screen for two minutes, anyone?), where in Excel, Excel
itself snaps right up but has the problem with files.

I'm looking at Norton AV as the problem now as that seems to be the
overwhelming champion when it comes to causing the type of problems I am
having.

Thanks for your help.

James

 

[jeparham]

Found it. It was Norton AV causing the problems. I uninstalled NAV and
Excel started working normally.

James