Event viewer error

[perky]

event viewer error
i am running xp pro fully updated.here is my question. in event viewer i
keep getting an error. here are the full details of it.'genesis logic usb
scanner controller nt 5.0 failed to start due to the following error. the
service cannot be started either because it is disabled or because it has no
enebled devices associated with it. the event id is 7000.source (service
control manager).category (none) user (n/a)
thanks in advance
perky

 

[Gerry]

Pinky

Is the Genesis Logic USB Scanner connected to the computer or is this
hardware you have removed?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Perky]

i have a three in one printer/scanner /copier connected to computer

 

[Gerry]

Pinky

What is the model number? Was a disk provided containing drivers /
sftware?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Perky]

i have two models connected. epson stylus colour 880 and the 3 in 1 is hp
deskjet F2100. i have instalation disk's for both

 

[Gerry]

Pinky

Your model number does not quite match. Are you in the USA as your time
zone suggests?

Try updating drivers here:
http://h10025.www1.hp.com/ewfrf/wc/pfinder?query=F2100&dest_page=product&lc=en&cc=us&dlc=en

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[perky]

morning gerry. i am not in usa. i am midway between bolton and wigan in
lancashire.the model numbers are correct as per the manuals for each. i have
a feeling it could be the epson because i have tried to uninstall it and it
will not completely uninstall. the epson folder is still on the hd and 5 sub
folders in epson will not delete, move, rename or any of that, even though
are completely empty. i forgot to add that both printers are working
normally. its just the event error that puzzles metia. alan

 

[Gerry]

Pinky

You should you Add / Remove programs in Control Panel to remove
software. Sometimes that leaves start-up items, which can be identied
and safely using Autoruns. Deleting programs are not the way you should
remove redundant software.

The link for the HP UK site is below:
http://h20180.www2.hp.com/apps/Look...1&h_query=Deskjet+F2100&submit.x=9&submit.y=3

You need to be more precise about your HP model.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[perky]

thanks a heap,gerry. i was mistaken with the model number. the hp 3 in 1 is
F2100 'series' but the actual model is F2180. i have updated from your link
and all seems to be fine. i really appreciate your patience. i hope you are
enjoying better weather than us. all the best to you and yours. alan

 

[Gerry]

Nice sunny afternoon here Pinky.

Does your message mean that all your Event Viwer errors are solved?


--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[perky]

yes gerry,all is ok. thanks again.enjoy your sunshine,wherever you are
alan(pinky)