EVENT ID: 51 & 26 - Outlook 2000

[Ray]

Hi. I also posted this in the Outlook forum but it may be
more an OS issue, so here it is.

I'm telecommuting today. I was working happily along when
all of a sudden, Windows 2000 Pro froze. Nothing worked,
no way to restart so I pushed the restart button.

Now, when I try to open Outlook in my profile, the other
two on the pc are fine, I get two error messages that
basically happen simultaneously.

EVENT ID: 51
Event Type: Warning
Event Source: Disk
Event Category: None
Event ID: 51
Date: 6/30/2004
Time: 3:54:18 PM
User: N/A
Computer: THE-REED-RANCH
Description:
An error was detected on device \Device\Harddisk1\DR1
during a paging operation.
Data:
0000: 03 00 22 00 01 00 72 00 .."...r.
0008: 00 00 00 00 33 00 04 80 ....3..€
0010: 2d 01 00 00 a2 00 00 c0 -...¢..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 cc fa 35 00 00 00 00 .Ìú5....
0028: 00 00 00 00 01 00 00 00 ........
0030: 00 00 00 00 28 00 00 00 ....(...
0038: 02 84 00 00 00 00 07 00 .„......
0040: 28 00 00 1a fd 66 00 00 (...ýf..
0048: 08 00 ..

ALSO, EVENT ID: 26
Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 6/30/2004
Time: 3:54:18 PM
User: N/A
Computer: THE-REED-RANCH
Description:
Application popup: - Microsoft Outlook: OUTLOOK.EXE -
Write Protect Error : The disk cannot be written to
because it is write protected. Please remove the write
protection from the volume RANCH 2K in drive
\Device\Harddisk1\DR1.

The disk isn't write protected of course, but, something
is causing it to think it is.

I don't know where to start. Any help would be GREAT!

Thanks!

 

[George Hester]

The pst may still be write protected. What I would do is check the pst you commonly use. Right-click see if it is Read-only. Fine it in C:\Documents and Settings\%profile%\Local Settings\Application Data\Microsoft\Outlook. You may need to show all hidden files and folders to see Local Settings; Windows Explorer | Tools | Folder options... | View

As for ther other issue that looks like a damaged disk. Try in the command prompt:

Start | Run | cmd | OK

chkdsk c: /f <ENTER> You will likely have to reboot first for this command to complete.

The other thing you can do is check the integrity of the file. You use scanpst to do that. You find that application in C:\Program Files\Common Files\System\MSMAPI\1033 Note the 1033 is for English you may have a diiferent numeric there if you are using a non-English Office install.

--
George Hester
__________________________________
Hi. I also posted this in the Outlook forum but it may be
more an OS issue, so here it is.

I'm telecommuting today. I was working happily along when
all of a sudden, Windows 2000 Pro froze. Nothing worked,
no way to restart so I pushed the restart button.

Now, when I try to open Outlook in my profile, the other
two on the pc are fine, I get two error messages that
basically happen simultaneously.

EVENT ID: 51
Event Type: Warning
Event Source: Disk
Event Category: None
Event ID: 51
Date: 6/30/2004
Time: 3:54:18 PM
User: N/A
Computer: THE-REED-RANCH
Description:
An error was detected on device \Device\Harddisk1\DR1
during a paging operation.
Data:
0000: 03 00 22 00 01 00 72 00 .."...r.
0008: 00 00 00 00 33 00 04 80 ....3..€
0010: 2d 01 00 00 a2 00 00 c0 -...¢..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 cc fa 35 00 00 00 00 .Ìú5....
0028: 00 00 00 00 01 00 00 00 ........
0030: 00 00 00 00 28 00 00 00 ....(...
0038: 02 84 00 00 00 00 07 00 .„......
0040: 28 00 00 1a fd 66 00 00 (...ýf..
0048: 08 00 ..

ALSO, EVENT ID: 26
Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 6/30/2004
Time: 3:54:18 PM
User: N/A
Computer: THE-REED-RANCH
Description:
Application popup: - Microsoft Outlook: OUTLOOK.EXE -
Write Protect Error : The disk cannot be written to
because it is write protected. Please remove the write
protection from the volume RANCH 2K in drive
\Device\Harddisk1\DR1.

The disk isn't write protected of course, but, something
is causing it to think it is.

I don't know where to start. Any help would be GREAT!

Thanks!

 

[Ray Again]

Hi George, thanks. I did end up fixing it about 10 minutes
ago using scan disk on purpose with a repair option. It
fixed some lost clusters and also the Outlook cmd. which I
think was the culprit, so, now it looks fine, but, I'm
keeping your post for the future just in case this is the
beginning of something bigger.

Thanks for your help

Ray

-----Original Message-----
The pst may still be write protected. What I would do is

check the pst you commonly use. Right-click see if it is
Read-only. Fine it in C:\Documents and Settings\%profile%
\Local Settings\Application Data\Microsoft\Outlook. You
may need to show all hidden files and folders to see Local
Settings; Windows Explorer | Tools | Folder options... |
View

As for ther other issue that looks like a damaged disk. Try in the command prompt:

Start | Run | cmd | OK

chkdsk c: /f <ENTER> You will likely have to reboot

first for this command to complete.

The other thing you can do is check the integrity of the

file. You use scanpst to do that. You find that
application in C:\Program Files\Common
Files\System\MSMAPI\1033 Note the 1033 is for English you
may have a diiferent numeric there if you are using a non-
English Office install.message news:[email protected]...

 

[George Hester]

You know Ray there is one other thing you might look at in the future. This issue can occur with later versions of Outlook I am not sure about Outlook 2000. In any case there is a file called:

%profile%.srs

You find that in C:\Documents and Settings\%profile%\Application Data\Microsoft\Outlook. Sometimes this file can get corrupted. In later versions when that file gets corrupted Outlook will start say there is a problem and shut down. I fixed this once not sure what I did. I hate fixing fixing fixing. Anyway I might have just removed it and then fired up Outlook. Never delete the thing always just move out of where it is expected so you can put it back if necessary.

Glad the issue is resolved.

--
George Hester
__________________________________
Hi George, thanks. I did end up fixing it about 10 minutes
ago using scan disk on purpose with a repair option. It
fixed some lost clusters and also the Outlook cmd. which I
think was the culprit, so, now it looks fine, but, I'm
keeping your post for the future just in case this is the
beginning of something bigger.

Thanks for your help

Ray

-----Original Message-----
The pst may still be write protected. What I would do is

check the pst you commonly use. Right-click see if it is
Read-only. Fine it in C:\Documents and Settings\%profile%
\Local Settings\Application Data\Microsoft\Outlook. You
may need to show all hidden files and folders to see Local
Settings; Windows Explorer | Tools | Folder options... |
View

As for ther other issue that looks like a damaged disk. Try in the command prompt:

Start | Run | cmd | OK

chkdsk c: /f <ENTER> You will likely have to reboot

first for this command to complete.

The other thing you can do is check the integrity of the

file. You use scanpst to do that. You find that
application in C:\Program Files\Common
Files\System\MSMAPI\1033 Note the 1033 is for English you
may have a diiferent numeric there if you are using a non-
English Office install.message news:[email protected]...