Windows XP Event ID: 1524 - driving me nuts

[as702]

Operating System: Windows XP Professional (SP3)
Hardware: IBM T43 Thinkpad, Centrino 2.00Ghz, 1GB Ram, ATI Adapter

Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1524
Date: 28/05/2008
Time: 03:43:02
User: IBMT43\anne
Computer: IBMT43
Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

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Windows XP Hotfix Validation Report for \\IBMT43
Report Date: 5/28/2008 1:08pm

Current Service Pack Level: Service Pack 3
Hotfixes Identified:

KB892313
KB895181
KB898461
KB922814
KB936782_WMP10
KB941569
KB942763
KB943729
KB944110_WM10L
KB947864-IE7
KB949056_WM10L
KB952287
Q147222

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:56:45, on 28/05/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\ibmpmsvc.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\rundll32.exe
C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe
C:\WINNT\system32\TpShocks.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINNT\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\ThinkVantage Fingerprint Software\launcher.exe" /startup
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINNT\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINNT\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINNT\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\Microsoft Office\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1211924573546
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINNT\system32\ibmpmsvc.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINNT\System32\TPHDEXLG.exe
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The strange thing is this is a fresh install. I made an image shortly after I installed XP (SP3 slipstreamed) with all the host drivers, hotfixes, and ancillary IBM software installed; everything was running fine.

I have since installed Windows Defender, Microsoft Base Security Analyzer 2.1, and Office 2003. I've scanned the system using trend micro sysclean just to be sure. I don't really want to rely on micorsoft's user profile hive cleanup service since it will only mask the inherent problem.

any suggestions?

 

[as702]

solved

managed to isolate the problem.

Event Type: Information
Event Source: UPHClean
Event Category: None
Event ID: 1401
Date: 28/05/2008
Time: 15:09:27
User: IBMT43\anne
Computer: IBMT43
Description:
The following handles in user profile hive IBMT43\anne (S-1-5-21-1708537768-796845957-1417001333-1003) have been remapped because they were preventing the profile from unloading successfully:

MsMpEng.exe (900)
HKCU (0x46c)
HKCU\Software\Classes (0x4ec)




windows defender is not closing the registry and releasing hive usage properly. not sure why. in anycase, this piece-of-s*** software should still be in beta.