Ethernet networking problem causes bluescreen

[bluescreenenemy]

Hello,
My Vista Ultimate Sp1 computer went bluescreen. After restarting, the
computer said bluescreen was caused by an "ethernet networking problem." I
followed the directions provided at
"http://wer.microsoft.com/responses/....9.9?SGD=ee5737ed-b626-4a1e-9acc-590ec50bfad0"
(Steps 1 & 2 revealed nothing.) I've come to step three and opened "Event
Viewer." In Event Viewer, it said "Fault bucket
0xD1_Rtlh86!MpHandleSendInterrupt+e1, type 0" under general tab for the
bluescreen event. Discussion pages at this site did not match with my fault
bucket. Here are some specs for my ethernet hub.
"Name [00000004] Realtek RTL8168/8111 Family PCI-E Gigabit Ethernet NIC
(NDIS 6.0)
Adapter Type Ethernet 802.3
Product Type Realtek RTL8168/8111 Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
Installed Yes
PNP Device ID PCI\VEN_10EC&DEV_8168&SUBSYS_365C1462&REV_01\10EC816800"

"Driver c:\windows\system32\drivers\rtlh86.sys (6.1837.926.2006, 43.50 KB
(44,544 bytes), 11/2/2006 5:25 AM)"


I hope someone can find a way to solve the problem.

 

[Jack \(MVP-Networking\).]

Hi
It seems that there is trouble with your Network card.
First log to Realtek support and look for the most recent drivers for the
RTL8168/8111
Then look at Windows Device Manger and Uninstall what every thing relate to
the Network card.
Reboot and install with the new drivers.
BTW. It would be also a good idea to apply the SP2 or SP3 upgrade to WinXP.
Jack (MS, MVP-Networking)

 

[Chuck]

There are millions of the Realtek based NICs out there. The great majority
work fine. It may be that some counterfeit chips are involved.
One issue can be that there is a driver version chip version mismatch. (New
chip version, older driver, or the opposite)
Automatic updates seem to be the leading cause of such mismatches.

As to the "same issue" -- since the thread is not showing, who knows what
the same issue actually is.