Essbase for Excel Add-in Errors

G

Guest

I have a user that is experiancing some issues with the essbase for excel
add-in, the problem is as follows

The add in is installed correctly and will work fine, but then the user
opens a new spreadsheet and the add-in will no longer be installed doesn't
happen all the time but enough for it to really annoy the user, closing down
excel and reopening it will bring the add-in back in most cases. I to have
had the add-in dissapear on occasion but nowhere near as frequently as this
user,

any suggestion would be appreciated
 
G

Guest

If "Essbase" disappears from the Excel main menu, I'm not sure why that
occaissionally happens, but try disengaging/re-engaging the add-in:
<tools><add-ins>
UNcheck the Essbase add-in
CHECK the Essbase add-in
(The Essbase menu item should return)

If it disappears from the <tools><add-ins> list, I don't know what to tell
you.

Does that help?
***********
Regards,
Ron

XL2002, WinXP
 

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