error

[Tiffany]

Hi,

i tried to set up a email account from the Outlook. I encountered this error
msg that stop me from moving on. The error msg is

"The file C:\Users\TonyLi\AppData\Local\Microsoft\Outlook\Archive.pst cannot
be found."

I am using Window Vista and Office 2007. Between, i took over this laptop
from Tony Li. Kindly show me how to resolve this problem.

 

[DL]

Use the Mail applet in the Control Panel to correctly configure OL - you
would probably be advised to create a new Profile

 

[Tiffany]

Hi,

I went to Mail applet, in the E-mail tab, i saw my name reflected there. But
in Data Files tab, the filename is Outlook.pst in c:\Users\Tony Li. Tony Li
is the old user. I want to remove Tony Li and replace with lauwt. i cant
seem to remove it because it is a default. What should I do? I am not an IT
trained person. Could you guide me step by step. Thank you!

 

[Brian Tillman]

I went to Mail applet, in the E-mail tab, i saw my name reflected
there. But in Data Files tab, the filename is Outlook.pst in
c:\Users\Tony Li. Tony Li is the old user. I want to remove Tony Li
and replace with lauwt. i cant seem to remove it because it is a
default. What should I do? I am not an IT trained person. Could you
guide me step by step. Thank you!

Is your Windows user profile "lauwt" or is it still pointing to the old
"tonyli"? If the latter, your WIndows user profile is incorrectly
configured. If you are using "lauwt" as the Windows username, creating a
new mail profile and new PST in the Mail applet should create it in the
correct folder. You can then make the new PST the delivery location.

 

[DL]

Use the Mail Applet, create a new Profile, do not copy old profile, add a
new data file - it should be the only one shown - add your mail account(s) &
test them
Set this Mail Profile as the default during the setup