Error when opening email

[Ray]

When I open some emails, the following error displays:-

The add-in "C:\Program Files\Symantec AntiVirus\vpmsece2.dll" could not be
installed or loaded. This problem may be resolved by using Detect and
Repair on the Help menu.

I did it accordingly but problem exists. Can someone advise any possible
solutions.

Thanks,

Ray

 

[Vince Averello [MVP-Outlook]]

Have you tried reinstalling Symantec Antivirus?

 

[Christian Goeller]

Hello Ray, you wrote on Tue, 14 Jun 2005 00:22:06 +0800:

The add-in "C:\Program Files\Symantec AntiVirus\vpmsece2.dll" could not be
installed or loaded. This problem may be resolved by using Detect and
Repair on the Help menu.

Uninstall Norton Antivirus!

 

[Brian Tillman]

When I open some emails, the following error displays:-

The add-in "C:\Program Files\Symantec AntiVirus\vpmsece2.dll" could
not be installed or loaded. This problem may be resolved by using
Detect and Repair on the Help menu.

I did it accordingly but problem exists. Can someone advise any
possible solutions.

You've uninstalled Notron AntiVirus but it didn't clean up well after
itself. Click Tools>Options>Other>Advanced Options and look ni both COM
Add-Ins and Add-In Manager for the above. Either uncheck the box next to it
or select it and click Remove. Stop and restart Outlook.

 

[Ray]

Brian,

Thanks for your advice. I found SAVCOPR90 and Symantec AntiViurs checked in
Add-In Manager. Do I need to uncheck them all? There is no Remove button
in it but has a Install... button. Do I need to uninstall SAVCE and
re-install it again? Before doing above or after?

Your further advice is appreciated!

Ray

 

[Brian Tillman]

Thanks for your advice. I found SAVCOPR90 and Symantec AntiViurs
checked in Add-In Manager. Do I need to uncheck them all?

I would, at least for now. Do them one at a time, though, so you can tell
which of the add-ins in causing trouble.

There is
no Remove button in it but has a Install... button.

In the Add-In Manager, there is no Remove. That's in the COM Add-Ins. Just
uncheck in Add-In Manager.