Error: RTHCDPL.EXE - Illegal System DLL relocation

[Lorraine W]

I have just updated my laptop (An Acer Aspire 5670 with all the bells &
whistles) after not using for several months (about 29 updates) and the
subject error came up. It reads:

"The system DLL user32.dll was relocated in memory. The application will
not run properly. The relocation occurred because the DLL
C:\WINDOWS\system32\HHCTRL.OCX occupied an address range reserved for
Windows system DLLs. The vendor supplying the DLL should be contacted for a
new DLL"

I have no idea which DLL they are referring to in the last sentence - there
are 3 mentioned in all in the error message. I don't know what program they
refer to that "will not run properly". Can anyone tell me what this is
about, and what I can do about it.

I'm running Windows XP Pro SP2. Please advise if you need further info on
my system.

Thanks,

Lorraine

 

[Guest]

Hi Lorraine W,

Have a look at this MSKB article:

The Realtek HD Audio Control Panel may not start, and you receive an error
message when you start the computer: "Illegal System DLL Relocation"
http://support.microsoft.com/default.aspx/kb/935448/en-us



Regards,

 

[Lorraine W]

Wow - that was fast. Thanks Patti! I checked out the link and it looks
like everything I need to know to fix this is there. I don't think I'll
attempt to do anything about it tonight (my eyes are far too crossed at the
moment) but will look at it tomorrow.

I knew I could count on someone here to know what was going on. I've said
it before, and I'll say it again - I don't know what I'd do if it weren't
for all of the wonderful people on this group who donate their time to help
me out.

THANK YOU ALL!!!!




| Hi Lorraine W,
|
| Have a look at this MSKB article:
|
| The Realtek HD Audio Control Panel may not start, and you receive an error
| message when you start the computer: "Illegal System DLL Relocation"
| http://support.microsoft.com/default.aspx/kb/935448/en-us
|
|
|
| Regards,
|
| --
| Patti MacLeod
| Microsoft MVP - Windows Shell/User
|
|
| "Lorraine W" wrote:
|
| > I have just updated my laptop (An Acer Aspire 5670 with all the bells &
| > whistles) after not using for several months (about 29 updates) and the
| > subject error came up. It reads:
| >
| > "The system DLL user32.dll was relocated in memory. The application
will
| > not run properly. The relocation occurred because the DLL
| > C:\WINDOWS\system32\HHCTRL.OCX occupied an address range reserved for
| > Windows system DLLs. The vendor supplying the DLL should be contacted
for a
| > new DLL"
| >
| > I have no idea which DLL they are referring to in the last sentence -
there
| > are 3 mentioned in all in the error message. I don't know what program
they
| > refer to that "will not run properly". Can anyone tell me what this is
| > about, and what I can do about it.
| >
| > I'm running Windows XP Pro SP2. Please advise if you need further info
on
| > my system.
| >
| > Thanks,
| >
| > Lorraine
| >
| >
| >

 

[Guest]

You're very welcome!



Regards,