Error receiving mail after upgrade to Office 2007

[dbouton]

I had Office 2003 and everything worked fine sending and receiving my
mail in Outlook. I am behind a firewall and do have norton antivirus
but all was working fine. I upgraded to Office 2007 and now outlook
errors on the receiving mail with error that it cannot connect to my
incoming email server. To troubleshoot I set up Outlook Express and
all works fine there. I also deleted and recreated the mail profile
with the same results. Any ideas?

Dawn

 

[Brian Tillman]

I had Office 2003 and everything worked fine sending and receiving my
mail in Outlook. I am behind a firewall and do have norton antivirus
but all was working fine. I upgraded to Office 2007 and now outlook
errors on the receiving mail with error that it cannot connect to my
incoming email server. To troubleshoot I set up Outlook Express and
all works fine there. I also deleted and recreated the mail profile
with the same results. Any ideas?

Create a new mail profile or clean up the inforrect account reference in the
old one. Control Panel>Mail.

 

[dbouton]

Create a new mail profile or clean up the inforrect account reference in the
old one. Control Panel>Mail.

I already have done this. Any other ideas?

Dawn

 

[Guest]

I am having the same problem as Dawn and have tried "everything". How can we
get some help?