Error - please explain

N

Natka

hi
after finish installing (clean) a windows xp pro.after few minutes of
running i getting this message:
LSA Shell (Export Version) has encountered a problem and needs to
close.
what is this means?
thank you for info.
best regards
natka
 
J

Jay

Natka said:
hi
after finish installing (clean) a windows xp pro.after few minutes of
running i getting this message:
LSA Shell (Export Version) has encountered a problem and needs to
close.
what is this means?
thank you for info.
best regards
natka

Sounds like a possible sasser worm infection.

Have you done Windows Updates and got up-to-date virus definitions?

Jay
 
G

Gerry Cornell

Post a copy of the Error Report from Event Viewer.

Make an exact note of the precise text of any error message. Minor discrepancies can
make it harder to search for information about the error message.

You can access Event Viewer by selecting Start, Administrative Tools, Event Viewer.
When researching the meaning of the error, information regarding Event ID, Source
and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

Part of the Description of the error will include a link, which you should double click
for further information and you can copy using copy and paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double click on the
error you want to copy. In the window, which appears is a button resembling two
pages. Double click the button and close Event Viewer. Now start your message
(email) and do a paste into the body of the message. This will paste the info from the
Event Viewer Error Report complete with links into the message. Make sure this is
the first paste after exiting from Event Viewer.

Links giving some information about specific Error Reports are:

http://www.microsoft.com/windowsxp/pro/support/ee.asp

http://www.eventid.net/search.asp

These links, however, do not contain information about each and every Error Report.

In Event Viewer there is no facility to print Error Reports. A workaround is copy and
paste the Error Report into an email, send it to yourself and print off the copy in your
Inbox or your Sent Items folder.

--

~~~~~~


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.

~~~~~~~~~~~~~~~~~~~~~~~~
 
K

Kelly

No, Gerry......this is a blue screen message.




Post a copy of the Error Report from Event Viewer.

Make an exact note of the precise text of any error message. Minor
discrepancies can
make it harder to search for information about the error message.

You can access Event Viewer by selecting Start, Administrative Tools, Event
Viewer.
When researching the meaning of the error, information regarding Event ID,
Source
and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

Part of the Description of the error will include a link, which you should
double click
for further information and you can copy using copy and paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double click
on the
error you want to copy. In the window, which appears is a button resembling
two
pages. Double click the button and close Event Viewer. Now start your
message
(email) and do a paste into the body of the message. This will paste the
info from the
Event Viewer Error Report complete with links into the message. Make sure
this is
the first paste after exiting from Event Viewer.

Links giving some information about specific Error Reports are:

http://www.microsoft.com/windowsxp/pro/support/ee.asp

http://www.eventid.net/search.asp

These links, however, do not contain information about each and every Error
Report.

In Event Viewer there is no facility to print Error Reports. A workaround is
copy and
paste the Error Report into an email, send it to yourself and print off the
copy in your
Inbox or your Sent Items folder.

--

~~~~~~


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.

~~~~~~~~~~~~~~~~~~~~~~~~
 

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