Error opening excel!!...help needed.

[Guest]

A colleague is having a problem opening a particular excel file. She gets
the following error message:

Excel.exe has generated errors and will be closed by windows. You will need
to restart the program. An error log is being created.

It is only happening with this file and she is able to open all other excel
files successfully.

Any ides as to why this is happening and more importantly is there a way
that we can recover the file?

 

[Dave Peterson]

Chip Pearson has some notes to help diagnose startup problems at:
http://www.cpearson.com/excel/StartupErrors.htm

A couple of guesses.

1. Clean up the windows temp folder. (then test it out)

2. sometimes the file that holds the customized toolbar settings gets hosed.
close excel
windows start button|Find (or search)
search for *.xlb
rename them to *.xlbOLD
restart excel

if it worked, delete the *.xlbOLD files and rebuild any customized toolbars.

If it didn't, rename them back to *.xlb---and read Chip's notes carefully!