Error message when you try to edit an Office Document on 2007

[Guest]

Unable to open powerpoint, excel, or word doc 2007 to edit. The error is:
"'Edit Document' requires a Windows SharePoint Services-compatible
application"

I have tried sfc /scannow; chkdsk /r; repaired office 2007; removed and
reinstalled office 2007.

A savvy user even sent me the solution below. This failed as well and I was
unable to report back to this person because I lost the thread. Sorry about
that. Anyway thanks for trying. Here were the steps that failed:

first attempt was to change/modify the components in Office 2007 and run the
sharepoint services on first use. The system appeared to have these installed
already; though, I tried run on first use anyway.

Then ...

Type the following line, and then press ENTER:
regsvr32 -u owssupp.dll
Click OK when you receive the message that states that the operation was
successful.
Type the following line, and then press ENTER:
regsvr32 owssupp.dll
Click OK when you receive the message that states that the operation was
successful.
Type exit to exit Command Prompt.

Both of these failed. Any other suggestions?

thanks much

 

[Guest]

I forgot to add that after the regsvr32 commands failed there was this pop-up
error: Dllregisterserver in owssupp.dll failed: return code 0x80070716.

 

[cbal]

Hi,

I encountered exactly the same problems today. So far I didn't manage to get it working. Anybody out there who knows the solution???

For me it's not a very motivating start off. The sharepoint server application is completely new to me. However, I'm not really convinced, since one of the most important issues to me (edit document) doesn't work out at all.

C.

 

[JohnBons]

Ok i found a workaround that worked for me.

http://support.microsoft.com/kb/833714


The problem is that office cannot register the OWSSUPP.DLL.

I compared the registry with a other station.

The extracted keys that worked for me are below.

Make a reg file with these entry's.
(Please be aware that messing with the regisrty can be a tough job)


Windows Registry Editor Version 5.00



[HKEY_CLASSES_ROOT\CLSID\{9F9C4924-C3F3-4459-A396-9E9E0D8B83D1}]

@="SharePoint OpenDocuments Class"

[HKEY_CLASSES_ROOT\CLSID\{9F9C4924-C3F3-4459-A396-9E9E0D8B83D1}\InprocServer32]

@="C:\\PROGRA~1\\MICROS~2\\OFFICE11\\OWSSUPP.DLL"

[HKEY_CLASSES_ROOT\CLSID\{9F9C4924-C3F3-4459-A396-9E9E0D8B83D1}\InprocServer32\ThreadingModel]

@="Apartment"



[HKEY_CLASSES_ROOT\CLSID\{9F9C4924-C3F3-4459-A396-9E9E0D8B83D1}\ProgID]

@="SharePoint.OpenDocuments.2"



[HKEY_CLASSES_ROOT\CLSID\{9F9C4924-C3F3-4459-A396-9E9E0D8B83D1}\Programmable]



[HKEY_CLASSES_ROOT\CLSID\{9F9C4924-C3F3-4459-A396-9E9E0D8B83D1}\TypeLib]

@="{BDEADEF0-C265-11D0-BCED-00A0C90AB50F}"



[HKEY_CLASSES_ROOT\CLSID\{9F9C4924-C3F3-4459-A396-9E9E0D8B83D1}\VersionIndependentProgID]

@="SharePoint.OpenDocuments"





The first time i changed the above key it worked. After that the error came back and i extracted en inserted the keys below.


Windows Registry Editor Version 5.00



[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\170DB6EB345FBE24FA0EF1FD696B39E3]

"9040210900063D11C8EF10054038389C"="C:\\Program Files\\Microsoft Office\\OFFICE11\\OWSSUPP.DLL"







Windows Registry Editor Version 5.00



[HKEY_CLASSES_ROOT\CLSID\{BDEADEF4-C265-11D0-BCED-00A0C90AB50F}]

@="SharePoint Stssync Handler"



[HKEY_CLASSES_ROOT\CLSID\{BDEADEF4-C265-11D0-BCED-00A0C90AB50F}\InprocServer32]

"ThreadingModel"="Apartment"

@="C:\\PROGRA~1\\MICROS~2\\OFFICE11\\OWSSUPP.DLL"



[HKEY_CLASSES_ROOT\CLSID\{BDEADEF4-C265-11D0-BCED-00A0C90AB50F}\ProgID]

@="SharePoint.StssyncHandler.2"



[HKEY_CLASSES_ROOT\CLSID\{BDEADEF4-C265-11D0-BCED-00A0C90AB50F}\Programmable]



[HKEY_CLASSES_ROOT\CLSID\{BDEADEF4-C265-11D0-BCED-00A0C90AB50F}\Version]

@="2.0"



[HKEY_CLASSES_ROOT\CLSID\{BDEADEF4-C265-11D0-BCED-00A0C90AB50F}\VersionIndependentProgID]

@="SharePoint.StssyncHandler"





Windows Registry Editor Version 5.00



[HKEY_CLASSES_ROOT\TypeLib\{BDEADEF0-C265-11D0-BCED-00A0C90AB50F}]



[HKEY_CLASSES_ROOT\TypeLib\{BDEADEF0-C265-11D0-BCED-00A0C90AB50F}\2.0]

@="Microsoft SharePoint 2.0 Client Support Type Library"



[HKEY_CLASSES_ROOT\TypeLib\{BDEADEF0-C265-11D0-BCED-00A0C90AB50F}\2.0\0]



[HKEY_CLASSES_ROOT\TypeLib\{BDEADEF0-C265-11D0-BCED-00A0C90AB50F}\2.0\0\win32]

@="C:\\Program Files\\Microsoft Office\\OFFICE11\\OWSSUPP.DLL"



[HKEY_CLASSES_ROOT\TypeLib\{BDEADEF0-C265-11D0-BCED-00A0C90AB50F}\2.0\FLAGS]

@="4"



[HKEY_CLASSES_ROOT\TypeLib\{BDEADEF0-C265-11D0-BCED-00A0C90AB50F}\2.0\HELPDIR]

@="C:\\WINDOWS\\system32\\"



Windows Registry Editor Version 5.00



[HKEY_CLASSES_ROOT\CLSID\{9F9C4924-C3F3-4459-A396-9E9E0D8B83D1}]

@="SharePoint OpenDocuments Class"



[HKEY_CLASSES_ROOT\CLSID\{9F9C4924-C3F3-4459-A396-9E9E0D8B83D1}\InprocServer32]

@="C:\\PROGRA~1\\MICROS~2\\OFFICE11\\OWSSUPP.DLL"



[HKEY_CLASSES_ROOT\CLSID\{9F9C4924-C3F3-4459-A396-9E9E0D8B83D1}\InprocServer32\ThreadingModel]

@="Apartment"



[HKEY_CLASSES_ROOT\CLSID\{9F9C4924-C3F3-4459-A396-9E9E0D8B83D1}\ProgID]

@="SharePoint.OpenDocuments.2"



[HKEY_CLASSES_ROOT\CLSID\{9F9C4924-C3F3-4459-A396-9E9E0D8B83D1}\Programmable]



[HKEY_CLASSES_ROOT\CLSID\{9F9C4924-C3F3-4459-A396-9E9E0D8B83D1}\TypeLib]

@="{BDEADEF0-C265-11D0-BCED-00A0C90AB50F}"



[HKEY_CLASSES_ROOT\CLSID\{9F9C4924-C3F3-4459-A396-9E9E0D8B83D1}\VersionIndependentProgID]

@="SharePoint.OpenDocuments"



Windows Registry Editor Version 5.00



[HKEY_CLASSES_ROOT\CLSID\{3FD37ABB-F90A-4DE5-AA38-179629E64C2F}]

@="SharePoint Spreadsheet Launcher"



[HKEY_CLASSES_ROOT\CLSID\{3FD37ABB-F90A-4DE5-AA38-179629E64C2F}\InprocServer32]

@="C:\\PROGRA~1\\MICROS~2\\OFFICE11\\OWSSUPP.DLL"

"ThreadingModel"="Apartment"



[HKEY_CLASSES_ROOT\CLSID\{3FD37ABB-F90A-4DE5-AA38-179629E64C2F}\ProgID]

@="SharePoint.SpreadsheetLauncher.2"



[HKEY_CLASSES_ROOT\CLSID\{3FD37ABB-F90A-4DE5-AA38-179629E64C2F}\Programmable]



[HKEY_CLASSES_ROOT\CLSID\{3FD37ABB-F90A-4DE5-AA38-179629E64C2F}\Version]

@="2.0"



[HKEY_CLASSES_ROOT\CLSID\{3FD37ABB-F90A-4DE5-AA38-179629E64C2F}\VersionIndependentProgID]

@="SharePoint.SpreadsheetLauncher