Error message when opening outlook 2003-

[Guest]

had outlook 03 on previous laptop. copied settings using "settings wizard" to
new laptop.

when opening outlook receiving error message "unable to open default e-mail
folders. the file E:\outlook\outlook.pst could not be opened".

This is pointing to old laptop directory.

Tried uninstalling and re-installing Office. Still getting same error
message. All other office programs wotk fine.

Someone please help

 

[Hal Hostetler [MVP S/U]]

Did you copy the Personal Folders file Outlook is looking for to your new
laptop?

http://www.slipstick.com/config/backup.htm
Outlook & Exchange/Windows Messaging Backup and Dual-Boot.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Guest]

Hal,
Thanks for replying. I copied the folders to the E drive of the new laptop
and the next error message was cannot open files.

 

[Guest]

Copied file and error message is: "file access is denied. You do not have
permission required to access the file"

 

[Hal Hostetler [MVP S/U]]

Make sure the .PST file hasn't become marked READ ONLY. If it is, reset it
to Read/Write; Outlook will give you an Access Denied error if the .PST file
has the Read Only attribute set.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Guest]

Hal,
Thanks for all your support. /finally got it working in 10 minutes. Set up
new profile using the mail icon in control panel. Then was able to open
outloook, copied my e-mails from the old system to the new using a new
personal folder, then merged everything and i have a perfect setup.

MS should warn people the save my settings wizard can create havoc in
outlook when moving between machines if the drives are not exactly the same
setup.