Error message when opening documents

[Guest]

Hi, i have just got Office 2003 Standard and find it really useful
Being very into Windows i tend to open my word documents in Windows explorer far more than opening Word and going File > Open

However, when i just double click a word file Word opens and displays an error before displaying the document

This is the error: "the command cannot be performed because a dialogue box is open. Click OK, then close open dialogue boxes to continue.

I click OK and the file loads fine, but why is this happening

No dialogue boxes are open

I am on Windows XP Professional (pretty much up to date), Office 2003 Student and Teacher (Standard) Edition complete install with some components of Office 2000 Premium still installed (FrontPage 2000 only)

 

[Graham Mayor]

My guess is that this is a problem related to the office plug-in of Norton
AV. Open Norton AV and from the options menu, under miscallaneous, uncheck
the office plug-in. If you are not running Norton AV, then check what other
add-ins load with Word.

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Graham Mayor - Word MVP
E-mail (e-mail address removed)
Web site www.gmayor.com
Word MVP web site www.mvps.org/word
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[Guest]

Thanks alot, that was obviously the problem.

I am using Norton AntiVirus 2002 and was thinking of upgrading it next year, do you think that 2004 or 2005 will work OK with Office 2003?
I find the plug-in can be a useful safegaurd against macro viruses.

John.

 

[Suzanne S. Barnhill]

Reports about NAV 2004 (*is* there a 2005 version?) are not encouraging; it
may be even worse. But you don't need the plug-in to protect you from macro
viruses. Just enabling Auto-Protect (and Word's own security) will do this.
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

Thanks alot, that was obviously the problem.

I am using Norton AntiVirus 2002 and was thinking of upgrading it next

year, do you think that 2004 or 2005 will work OK with Office 2003?

 

[Graham Mayor]

I'd save your money. There is precious little difference between 2002, 2003
& 2004. They all use the same virus checking patterns. The Office plug-in is
neither necessary nor desirable. Its omission will not impair your
protection against viruses.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>>< ><<>
Graham Mayor - Word MVP
E-mail (e-mail address removed)
Web site www.gmayor.com
Word MVP web site www.mvps.org/word
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