error message: the page cannot be displayed

[Wayne O]

up untill a few days ago IE 6 sp1 was fine & I could get
into all necessary web pages. Now for some reason I
cannot access 1 web site: www.citibank.com.au . I keep
getting "The page cannot be displayed" on both my desktop
& laptop computer.
I have tried everything under tools/internet options with
the advice from various isp help desks to no avail.

I dont understand how all of a sudden 1 site that I have
accessed previously for about two years is no longer
available.

 

[H Leboeuf]

It may be a HOSTS file problem.
Look also for a file named HOSTS (no extension, could be hidden) rename it
OLDHOSTS, reboot.

Can you connect if you had the "http://" protocol?
If yes then you have been hacked.


Verify the following entries are correct in the Registry:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\URL\DefaultPre
fix]
@="http://"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\URL\Prefixes]
"ftp"="ftp://"
"gopher"="gopher://"
"home"="http://"
"mosaic"="http://"
"www"="http://"
--
Browser Capabilities Test Page:
https://www.cyscape.com/showbrow.asp

If needed visit the above, and paste the output into your next message
_______________________________________
Mike Burgess http://www.mvps.org/winhelp2002/


Other parasites?
IE 6.

Try this: Tools > Internet Options > Advanced > Browsing
Uncheck the Enable 3rd party browser extensions

If this clears your problem then find out who the culprit(s) is/are with
these tools.

Let AD-Aware Scan your system for advertising Spyware
http://www.lavasoftusa.com

or:

SpyBot-S&D
http://security.kolla.de/

p.s Reset the 3rd party browser setting.

More:
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm