Error Message: Remote Desktop ActiveX control

[briley]

I just recently acquired the HP MediaSmart Server EX470. For the past few
days I have been installing the server software on my laptop PC, desktop PC,
and media PC. All of them are using XP, SP3 as an OS. (Desktop is XP Pro,
others Home.) So far, the software installation has worked on the laptop PC.
I am able to install the software on the desktop PC. However, when I go to
log into the Windows Home Server Console from my desktop, I get the following
error message. "An error occurred in the Remote Desktop ActiveX control
installed on your computer". Now, I can get on the server to see my files and
what not, but when I go to make any administrative changes from the desktop
(e.g. connector update), I get that error message. Any ideas? HP customer
support didn't have any ideas and told me it was a Windows problem. Here's
what I've tried doing so far. I reset Explorer 7.0. That didn't work. I even
REPAIRED XP. No dice. Still get the same error message. I would like this
error message to go away and be able to log in the Windows Home Server
Console via my desktop computer so I can make the recommended updates. Please
advise. Thank you for your assistance.

 

[Robert L. \(MS-MVP\)]

You may try to add remote Desktop AcriveX in IE. This search result may
help.
XP SP3 won't allow the install of ...
1 post - Last post: Jul 23, 2008
Windows XP SP3 won't allow the install of the RWW ActiveX Control
Cause ======== Terminal Services ActiveX control is disabled by default in
....
http://www.chicagotech.net/netforums/viewtopic.php?t=4591



--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

 

[briley]

Many, many thanks, Bob. I hope this works as I have been battling it for days
now and this is way outside my CPU knowledge comfort zone. Would you mind
translating this for me? I don't speak computer. ;0 I've marked the parts
below.

1. Manually deploy RWW:
1)Download the Remote Desktop Connection Web Connection Software at the
following location
http://www.microsoft.com/downloads/...3a-45b4-4b40-b695-b678646a728b&displaylang=en

If extract the tswebsetup.exe then will get the msrdp.cab, which contains
the MSRDP.OCX ActiveX control. <------(What does this sentence want me to
do? Can you clarify?)

2)Copy the MSRDP.OCX to C:\Windows\SYSTEM32 on the Windows XP computer (I
get this, I just copy the file into the System32 folder.)

Register the OCX: Regsvr32 C:\Windows\SYSTEM32\MSRDP.OCX (What does he mean
by register?)

2. Search the GUID {7584c670-2274-4efb-b00b-d6aaba6d3850} in registry key on
the Windows XP computer and delete all related registry key. (I kind of get
this. Open regedit.exe, hit Control-F and enter in that key, right? What does
he mean by "related registry key"? How will I know how they are related?)

3. Enable RDP add-ons in IE after reboot (I get this. Will there be more
than one and will they have specific names?)

 

[Robert L. \(MS-MVP\)]

You may don't need to install the software or the software is already
installed. You may just need to add it. This how to may help.
Remote Desktop Web Connection ...
1 post - Last post: Oct 29, 2008
Remote Desktop Web Connection ActiveX couldn't be installed ... remote
desktop activex control. Your browser's security settings may be ...
www.chicagotech.net/netforums/viewtopic.php?t=5151


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com