G
Guest
I have a relatively new desktop pc, which had XP Media Edition originally,
but it got into a failed boot-up loop, and the tech guys so-called "Geek
Squad" said it was either a HD flaw or corrupted OS, as they wanted money for
all things needed I installed a new OS (Windows XP Pro) on my own, but got
the partition messed-up, but still have a clean system HD with over 120 GB.
The error message "error reading referenced memory at loaction XXX-000 ...
and the string signature I reported in detail to HP, but they were no help,
and this same issue came-up on my hp laptop, but it survived, though, like I
said, my hp Media Center PC m7160n died and was reborn as a pc with Windows
XP pro (clean install I believe - and the "Geek Squad" tech guys found no
issue with my OS installation, except I needed to recover some drivers, which
I have done successfully. The point to this long and(likely) wearysome post
to this user group is to ask - why is the same eror message coing up on two
different machines and having wiped-out all traces of the desktops former
"life" as it were? I have different stuff on my laptop, as I cannot do
without it for my grad studeies, and take care to avoid putting anything that
might be problematic for the Windows XP OS to handle (at least that is my
intent). I do have (and have had) hp printers and all-in-one scanners hooked
to these machines, and have an hp scanjet 4570c hooked via USB to this
"reborn" desktop. In need a scanner for getting text/ research documents
onboard to sift through for my (eventual) M.A. thesis. I have only an hp
printer (deskjet 6122) on my hp laptop via USB. Okay, this is way too much
information, but even after having something like hp customer service
"royalty" call and see if they might help - nobody seems to know what to do,
and I fear, once again, I'll lose my desktop to the bugga-boo "error" message
and I'll start all over with many hundreds of dollars down the drain. If I
could "talk the talk" I'd probably do better using computers, but my "liberal
arts" background holds me back, sort of makes me say too much and not really
say anything useful re my tech problem. If you read this and can spare a
moment to think back to see if any similar error message came before you in
the course of using a computer of yours, and I would write down the "exact"
text of this error message if it would come at a time when I did not get
freaked-out by dread of a computer melt-down. I'll call Microsoft paid tech
support, if I knew I could explain my problem and not feel I was talking
greek or ancient Latin or something and so my failure to explain myself would
work to nullify my payment of the 50 dollars or so for the service of geeting
an expert to troubleshoot my problem. By the way, is there a Microsoft
Corporation "Fire-brigade" of sorts for ordinary people (not businesses), I
would like some kind of "rescue squad" run by Microsoft Corp. (and no one
else) to be available to me (and non-technologists like me) when we fear a
computer melt-down (and I get that hair-raising feeling even as I type this
message). Well, if they don't have such a service, maybe theat will come in
the future, I'd feel much better, and, like my personal physicain tells me on
occasion), sometimes one needs to be a good "patient" and good pro-active
"consumer" at the same time. I would help myself if I could, and I'd listen
to the advice from knowledgable persons if it were offered (so I knew what
was being asked of me). But I seem to be not doing either "job" very well,
snd I truly wish it were otherwise. I hope MS does not truncate this message
or find it offensive, I mean no harm and certainly have great respect for
those using this forum.. Thank youi.
but it got into a failed boot-up loop, and the tech guys so-called "Geek
Squad" said it was either a HD flaw or corrupted OS, as they wanted money for
all things needed I installed a new OS (Windows XP Pro) on my own, but got
the partition messed-up, but still have a clean system HD with over 120 GB.
The error message "error reading referenced memory at loaction XXX-000 ...
and the string signature I reported in detail to HP, but they were no help,
and this same issue came-up on my hp laptop, but it survived, though, like I
said, my hp Media Center PC m7160n died and was reborn as a pc with Windows
XP pro (clean install I believe - and the "Geek Squad" tech guys found no
issue with my OS installation, except I needed to recover some drivers, which
I have done successfully. The point to this long and(likely) wearysome post
to this user group is to ask - why is the same eror message coing up on two
different machines and having wiped-out all traces of the desktops former
"life" as it were? I have different stuff on my laptop, as I cannot do
without it for my grad studeies, and take care to avoid putting anything that
might be problematic for the Windows XP OS to handle (at least that is my
intent). I do have (and have had) hp printers and all-in-one scanners hooked
to these machines, and have an hp scanjet 4570c hooked via USB to this
"reborn" desktop. In need a scanner for getting text/ research documents
onboard to sift through for my (eventual) M.A. thesis. I have only an hp
printer (deskjet 6122) on my hp laptop via USB. Okay, this is way too much
information, but even after having something like hp customer service
"royalty" call and see if they might help - nobody seems to know what to do,
and I fear, once again, I'll lose my desktop to the bugga-boo "error" message
and I'll start all over with many hundreds of dollars down the drain. If I
could "talk the talk" I'd probably do better using computers, but my "liberal
arts" background holds me back, sort of makes me say too much and not really
say anything useful re my tech problem. If you read this and can spare a
moment to think back to see if any similar error message came before you in
the course of using a computer of yours, and I would write down the "exact"
text of this error message if it would come at a time when I did not get
freaked-out by dread of a computer melt-down. I'll call Microsoft paid tech
support, if I knew I could explain my problem and not feel I was talking
greek or ancient Latin or something and so my failure to explain myself would
work to nullify my payment of the 50 dollars or so for the service of geeting
an expert to troubleshoot my problem. By the way, is there a Microsoft
Corporation "Fire-brigade" of sorts for ordinary people (not businesses), I
would like some kind of "rescue squad" run by Microsoft Corp. (and no one
else) to be available to me (and non-technologists like me) when we fear a
computer melt-down (and I get that hair-raising feeling even as I type this
message). Well, if they don't have such a service, maybe theat will come in
the future, I'd feel much better, and, like my personal physicain tells me on
occasion), sometimes one needs to be a good "patient" and good pro-active
"consumer" at the same time. I would help myself if I could, and I'd listen
to the advice from knowledgable persons if it were offered (so I knew what
was being asked of me). But I seem to be not doing either "job" very well,
snd I truly wish it were otherwise. I hope MS does not truncate this message
or find it offensive, I mean no harm and certainly have great respect for
those using this forum.. Thank youi.