Error Message on 1 users profile but not on others

[Guest]

We have just purchased a new computer with Windows XP and have set up 4 users
on the system. The first user keeps getting the following error message
whenever logging in: -

"Windows cannot load the user's profile but has logged you on with the
default profile for the system.
"DETAIL - The system has attempted to load or restore a file into the
registry, but the specified file is not in a registry file format. "

however all the previous settings seem to have been saved each time he logs
out. Can anyone tell us why this is happening and how we resolve it?

 

[Rick \Nutcase\ Rogers]

Hi Julia,

Corrupt profile. Most times, the easiest thing to do is create a new account
for that user while logged on as administrator, then copy over the user's
data and settings to it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org