error message, drvhiz.dll

[trina]

I keep getting an error box when I boot up
error loading c:\windows\system32\drvhiz.dll
the specified module could not be found

any ideas on how to fix it or how to eliminate the box popping up, the
system
seems to be working ok regardless of the error message, the computer is in
use by my 4yr grandaughter and i dont want any more clicks she needs to make
than what is absouletly necessary, she uses it to play her games.

any help would be greatly appreciated

 

[Nepatsfan]

I keep getting an error box when I boot up
error loading c:\windows\system32\drvhiz.dll
the specified module could not be found

any ideas on how to fix it or how to eliminate the box popping up, the
system
seems to be working ok regardless of the error message, the computer is in
use by my 4yr grandaughter and i dont want any more clicks she needs to make
than what is absouletly necessary, she uses it to play her games.

any help would be greatly appreciated

Did you run an antivirus or antispyware scan recently on this computer? The
behavior you're describing is usually what happens when an antivirus or
antispyware program identifies a file as malware, deletes the file, but doesn't
clean up the mechanism that launches the malware at startup.

Here's a program from Microsoft that will help you stop the error messages.

AutoRuns for Windows v9.13
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

Once you've downloaded and extracted the files, run autoruns.exe.
Look on the Everything tab for an entry that lists drvhiz.dll in the Image path
column.
Right click on that entry and select Search Online from the menu.
Odds are that you'll come up with an empty search. This pretty much confirms
that it was some type of malware that your scan deleted.
Uncheck the item.
Restart your computer. If you no longer see the error message, you can go back
and delete the entry in Autoruns.

Just to be on the safe side, you might consider taking steps to make sure the
system is malware free. Here's a site with general instructions on cleaning a
computer.

Courtesy of Malke Routh, MS-MVP
http://www.elephantboycomputers.com/page2.html#Viruses_Malware

Good luck

Nepatsfan

 

[nass]

I keep getting an error box when I boot up
error loading c:\windows\system32\drvhiz.dll
the specified module could not be found

any ideas on how to fix it or how to eliminate the box popping up, the
system
seems to be working ok regardless of the error message, the computer is in
use by my 4yr grandaughter and i dont want any more clicks she needs to make
than what is absouletly necessary, she uses it to play her games.

any help would be greatly appreciated

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx


Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (off-line scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Lots of tools to download and disinfect your machine (off-line scanner):
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

After the scan run disk clean-up on your drive.

You can use the AutoRuns for Windows v9.0 to remove from Startup:
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

It will help you to both identify and remove any hijackware/spyware. Post
your log to
http://www.merijn.org/index.php
http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.

Let us know your progress.
nass