Error message 0x800CCC90

[Leila Ferguson]

Hi I have a couple of problems and dont know if they are connected. Firstly
I keep getting copies of the same emails from one of my Yahoo accounts (but
not the other which is newer) even though I have set it to delete from
server when downloaded. Secondly I am getting the following error message.
I have looked on the Yahoo site but cant find anything, can anyone help?

Task 'Yahoo Lawrence - Receiving' reported error (0x800CCC90) : 'Your
incoming (POP3) e-mail server has reported an internal error. If you
continue to receive this message, contact your server administrator or
Internet service provider (ISP). The server responded: -ERR problem
retrieving message.'

Leila

 

[Chuck Davis]

-----Original Message-----
Hi I have a couple of problems and dont know if they are connected. Firstly
I keep getting copies of the same emails from one of my Yahoo accounts (but
not the other which is newer) even though I have set it to delete from
server when downloaded. Secondly I am getting the following error message.
I have looked on the Yahoo site but cant find anything, can anyone help?

Task 'Yahoo Lawrence - Receiving' reported error (0x800CCC90) : 'Your
incoming (POP3) e-mail server has reported an internal error. If you
continue to receive this message, contact your server administrator or
Internet service provider (ISP). The server responded: -ERR problem
retrieving message.'

Leila


.

This error message is caused by the fact that you have set
an anti virus program to scan all emails automatically.

Changing the settings within Outlook Express will not solve
the issue. You need to go to your anti-virus program and
change the settings there.

 

[Leila Ferguson]

.

This error message is caused by the fact that you have set
an anti virus program to scan all emails automatically.

Changing the settings within Outlook Express will not solve
the issue. You need to go to your anti-virus program and
change the settings there.

Thank you very much.

Leila

 

[Jeff Stephenson [MSFT]]

Your anti-virus program is not the problem - the problem is that Yahoo's
server is apparently unable to open the message in order to send it to
Outlook. I'd advise using the Yahoo webmail interface to delete the message
that is creating the problem.