error message 0x800CC0D

N

neo [mvp outlook]

The error number 0x800CCC0D translates to a "Cannot locate server". I would
double check your email account settings. If they appear right, the next
step is to open a command prompt (dos window) and type:

ping name_of_mail_server

The ping command will allow you to see if your computer can translate the
name of the mail server to an IP address. If this command fails, type:

ipconfig /all

Jot down the numbers for the IP address, Subnet Mask, Default Gateway, and
DNS Servers fields and contact your ISP. They should be able to help
troubleshoot connection problems.
 

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