Error installing & configuring outlook

[Guest]

I bought Microsoft Office xp standard for students and teachers but Outlook will not load properly. Everytime I try to open it this message appears

'Unable to open your default e-mail folders. The .DLL file for the information service could not be found. MAPI was unable to load the information service PSTPRX.DLL. Be sure the service is correctly installed and configured.

I have tried re-installing the software but the same message appears.

What do I do?

 

[Patricia Cardoza - [MVP Outlook]]

See if this link helps.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q293058


--
Patricia Cardoza
Outlook MVP
www.cardozasolutions.com

Author, Special Edition Using Microsoft Outlook 2003

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I bought Microsoft Office xp standard for students and teachers but

Outlook will not load properly. Everytime I try to open it this message
appears:

'Unable to open your default e-mail folders. The .DLL file for the

information service could not be found. MAPI was unable to load the
information service PSTPRX.DLL. Be sure the service is correctly installed
and configured.'