error code 80073712

[Van]

I was told that I couyld not update my operating system. The error code was
80073712. The actual update was KB942615. I have not had problems before with
updates. Any advice from the gurus?

 

[MowGreen [MVP]]

80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
Windows Update file corruption.

Delete the file ' pending.xml ' at C:\WINDOWS\WinSxS

If the issue still exists after doing the above:

Reinstall the Windows Update Agent

Windows, x86-based systems
http://download.windowsupdate.com/W...one/7.0.6000.381/WindowsUpdateAgent30-x86.exe

Windows, x64-based systems
http://download.windowsupdate.com/W...one/7.0.6000.381/WindowsUpdateAgent30-x64.exe


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

 

[masterminx]

What if I don't have a pending.xml file in that directory? I can't reinstall
the updater because it returns that same error when I try. I am using Vista
Home Premium, by the way.

80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
Windows Update file corruption.

Delete the file ' pending.xml ' at C:\WINDOWS\WinSxS

If the issue still exists after doing the above:

Reinstall the Windows Update Agent

Windows, x86-based systems
http://download.windowsupdate.com/W...one/7.0.6000.381/WindowsUpdateAgent30-x86.exe

Windows, x64-based systems
http://download.windowsupdate.com/W...one/7.0.6000.381/WindowsUpdateAgent30-x64.exe


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

I was told that I couyld not update my operating system. The error code was
80073712. The actual update was KB942615. I have not had problems before with
updates. Any advice from the gurus?

 

[MowGreen [MVP]]

Run the Windows Update Agent by right clicking it and choose ' Run as
admimistrator '.
If that still fails to resolve the issue, see if you can manually
download this update, save it, close all programs and browsers, and then
attempt to install it by running as Admin:
http://www.microsoft.com/downloads/results.aspx?pocId=&freetext=KB937287&DisplayLang=en

Click the *correct* Version of Vista listed on that page to access the
update.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

What if I don't have a pending.xml file in that directory? I can't reinstall
the updater because it returns that same error when I try. I am using Vista
Home Premium, by the way.

:

80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
Windows Update file corruption.

Delete the file ' pending.xml ' at C:\WINDOWS\WinSxS

If the issue still exists after doing the above:

Reinstall the Windows Update Agent

Windows, x86-based systems
http://download.windowsupdate.com/W...one/7.0.6000.381/WindowsUpdateAgent30-x86.exe

Windows, x64-based systems
http://download.windowsupdate.com/W...one/7.0.6000.381/WindowsUpdateAgent30-x64.exe


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Van wrote:

I was told that I couyld not update my operating system. The error code was
80073712. The actual update was KB942615. I have not had problems before with
updates. Any advice from the gurus?

 

[masterminx]

Ok...none of that worked. I'm starting to think that I will never get my
updates. I think I might actually hate this OS, now.

Run the Windows Update Agent by right clicking it and choose ' Run as
admimistrator '.
If that still fails to resolve the issue, see if you can manually
download this update, save it, close all programs and browsers, and then
attempt to install it by running as Admin:
http://www.microsoft.com/downloads/results.aspx?pocId=&freetext=KB937287&DisplayLang=en

Click the *correct* Version of Vista listed on that page to access the
update.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

What if I don't have a pending.xml file in that directory? I can't reinstall
the updater because it returns that same error when I try. I am using Vista
Home Premium, by the way.

:

80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
Windows Update file corruption.

Delete the file ' pending.xml ' at C:\WINDOWS\WinSxS

If the issue still exists after doing the above:

Reinstall the Windows Update Agent

Windows, x86-based systems
http://download.windowsupdate.com/W...one/7.0.6000.381/WindowsUpdateAgent30-x86.exe

Windows, x64-based systems
http://download.windowsupdate.com/W...one/7.0.6000.381/WindowsUpdateAgent30-x64.exe


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Van wrote:


I was told that I couyld not update my operating system. The error code was
80073712. The actual update was KB942615. I have not had problems before with
updates. Any advice from the gurus?

 

[KC]

my problem started with not getting updates 8/07, in searching for updates
gives the error code 80073712

80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
Windows Update file corruption.

Delete the file ' pending.xml ' at C:\WINDOWS\WinSxS

If the issue still exists after doing the above:

Reinstall the Windows Update Agent

Windows, x86-based systems
http://download.windowsupdate.com/W...one/7.0.6000.381/WindowsUpdateAgent30-x86.exe

Windows, x64-based systems
http://download.windowsupdate.com/W...one/7.0.6000.381/WindowsUpdateAgent30-x64.exe


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

I was told that I couyld not update my operating system. The error code was
80073712. The actual update was KB942615. I have not had problems before with
updates. Any advice from the gurus?