Error clicking mailto link

[Mick]

Hi there

I'm using WinXP Pro with Office XP.

When I click the mailto linkin IE6 my default mail
program no longer boots to create a new message. Even if
it's open, I get a 'page cannot be displayed' error. This
happens if I set the default mail program to either
Outlook or Outlook Express.

If I type mailto: after clicking the 'run' button, I do
get a new screen with a blank email message.

Tried a couple of solutions suggested in the Knowledge
Base, like manually changing the URL:Mailto Protocol
under Folder Options in Windows Explorer, and deletin the
Outlook cache, but to no avail.

Weird, huh?

Anyone got any ideas or solutions?

Mick

 

[Ramesh [MVP]]

Mick,

This has something to do with the MailTo Protocol settings, rather than MailTo associations. Type in REGSVR32 /i MSHTML in the RUN box.

--
Ramesh - Microsoft MVP
Windows XP Shell
http://www.mvps.org/sramesh2k
---------------------------------------
What You Should Know About the Sasser Worm and It Variants:
http://www.microsoft.com/security/incident/sasser.asp
---------------------------------------


Hi there

I'm using WinXP Pro with Office XP.

When I click the mailto linkin IE6 my default mail
program no longer boots to create a new message. Even if
it's open, I get a 'page cannot be displayed' error. This
happens if I set the default mail program to either
Outlook or Outlook Express.

If I type mailto: after clicking the 'run' button, I do
get a new screen with a blank email message.

Tried a couple of solutions suggested in the Knowledge
Base, like manually changing the URL:Mailto Protocol
under Folder Options in Windows Explorer, and deletin the
Outlook cache, but to no avail.

Weird, huh?

Anyone got any ideas or solutions?

Mick

 

[Mick]

Hi Ramesh

Thanks - fixed now!! Much obliged!

Can you explain to me what your command did - just
curious?

Ta!

Mick

-----Original Message-----
Mick,

This has something to do with the MailTo Protocol
settings, rather than MailTo associations. Type in
REGSVR32 /i MSHTML in the RUN box.

--
Ramesh - Microsoft MVP
Windows XP Shell
http://www.mvps.org/sramesh2k
---------------------------------------
What You Should Know About the Sasser Worm and It
Variants:
http://www.microsoft.com/security/incident/sasser.asp
---------------------------------------


Hi there

I'm using WinXP Pro with Office XP.

When I click the mailto linkin IE6 my default mail
program no longer boots to create a new message. Even if
it's open, I get a 'page cannot be displayed' error. This
happens if I set the default mail program to either
Outlook or Outlook Express.

If I type mailto: after clicking the 'run' button, I do
get a new screen with a blank email message.

Tried a couple of solutions suggested in the Knowledge
Base, like manually changing the URL:Mailto Protocol
under Folder Options in Windows Explorer, and deleting
the Outlook cache, but to no avail.

Weird, huh?

Anyone got any ideas or solutions?

Mick
..

 

[Ramesh [MVP]]

You're welcome, Mick. In short, it fixes the Mail To Protocol settings in the registry. In detail, see below:

Fixes:
1/ Microsoft HTML Mailto Pluggable Protocol (the handler)
2/ MailTo Protocol setting (pointing to the handler above)

[HKEY_CLASSES_ROOT\PROTOCOLS\Handler\mailto]
Sets CLSID to the correct value, which is "{3050f3DA-98B5-11CF-BB82-00AA00BDCE0B}"

Once Mail To protocol values are processsed, Iexplore.exe (as you're experiencing the problem in IE) then checks for mailto: file association.

--
Ramesh - Microsoft MVP
Windows XP Shell
http://www.mvps.org/sramesh2k
---------------------------------------
What You Should Know About the Sasser Worm and It Variants:
http://www.microsoft.com/security/incident/sasser.asp
---------------------------------------


Hi Ramesh

Thanks - fixed now!! Much obliged!

Can you explain to me what your command did - just
curious?

Ta!

Mick

-----Original Message-----
Mick,

This has something to do with the MailTo Protocol
settings, rather than MailTo associations. Type in
REGSVR32 /i MSHTML in the RUN box.

--
Ramesh - Microsoft MVP
Windows XP Shell
http://www.mvps.org/sramesh2k
---------------------------------------
What You Should Know About the Sasser Worm and It
Variants:
http://www.microsoft.com/security/incident/sasser.asp
---------------------------------------


Hi there

I'm using WinXP Pro with Office XP.

When I click the mailto linkin IE6 my default mail
program no longer boots to create a new message. Even if
it's open, I get a 'page cannot be displayed' error. This
happens if I set the default mail program to either
Outlook or Outlook Express.

If I type mailto: after clicking the 'run' button, I do
get a new screen with a blank email message.

Tried a couple of solutions suggested in the Knowledge
Base, like manually changing the URL:Mailto Protocol
under Folder Options in Windows Explorer, and deleting
the Outlook cache, but to no avail.

Weird, huh?

Anyone got any ideas or solutions?

Mick
..