error alert

G

Guest

hello
I KEEP GETTING A MESSAGE SAYING MsMpEng.exe-APPLICATION ERROR
THEN SAYS THE INSTRUCTION AT "0x7c911c48" referenced memory at "0x0031005c".
The memory could not be "read".
When I click on either OK or CANCEL it just keeps coming back can someone
please help me ?

cheers, Mark
 
G

Guest

whitevanman said:
hello
I KEEP GETTING A MESSAGE SAYING MsMpEng.exe-APPLICATION ERROR
THEN SAYS THE INSTRUCTION AT "0x7c911c48" referenced memory at "0x0031005c".
The memory could not be "read".
When I click on either OK or CANCEL it just keeps coming back can someone
please help me ?

cheers, Mark

Hi Mark,
Please be patient and don't multipost that will n't do any favour for your
Issue and turn the Caps lock OFF.
1- The best is to scan your computer with online scanner from here:
http://www.pandasecurity.com/activescan
http://www.trendmicro.com
And also for malwares from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D


2=> Clear your caches and delete of your offline files and cookies.
Go to the IE Properties and click on Advanced Tab and scroll down under this
option the uncheck it:
[&] Browisng
[ ] Enable third party browser extensions (requ res) uncheck this
Click OK and close the IE properties , then Reboot your machine.

3=> Try to run or open the Run Command and type this:
sfc /scannow click [OK] and wait for it to finish and get your XP CD
handy to insert it when asked so and Reboot your machine.
Do a defrag to your system in Safe Mode.
P.S do you have a Onecare live runing on your system?.
If the above didn't help write back with more info abot your Operating
system, applications installed.
HTH
Please let us know your result.
Regs,
nass
 
G

Gerry Cornell

Nass

I think you are off on the wrong tangent. This problem relates to Windows
Defender. MsMpEng.exe is a component of that program.

http://www.justtext.com/processes-tasks/msmpeng-exe.html

The private newsgroup may be the best place to ask about this problem:
http://www.microsoft.com/athome/security/newsgroup/default.mspx

--

Regards.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



nass said:
whitevanman said:
hello
I KEEP GETTING A MESSAGE SAYING MsMpEng.exe-APPLICATION ERROR
THEN SAYS THE INSTRUCTION AT "0x7c911c48" referenced memory at
"0x0031005c".
The memory could not be "read".
When I click on either OK or CANCEL it just keeps coming back can someone
please help me ?

cheers, Mark

Hi Mark,
Please be patient and don't multipost that will n't do any favour for your
Issue and turn the Caps lock OFF.
1- The best is to scan your computer with online scanner from here:
http://www.pandasecurity.com/activescan
http://www.trendmicro.com
And also for malwares from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D


2=> Clear your caches and delete of your offline files and cookies.
Go to the IE Properties and click on Advanced Tab and scroll down under
this
option the uncheck it:
[&] Browisng
[ ] Enable third party browser extensions (requ res) uncheck this
Click OK and close the IE properties , then Reboot your machine.

3=> Try to run or open the Run Command and type this:
sfc /scannow click [OK] and wait for it to finish and get your XP CD
handy to insert it when asked so and Reboot your machine.
Do a defrag to your system in Safe Mode.
P.S do you have a Onecare live runing on your system?.
If the above didn't help write back with more info abot your Operating
system, applications installed.
HTH
Please let us know your result.
Regs,
nass
 

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