Error 623 pls help

[Sandi]

I went from a dialup connection to a cable connection and since then I am
getting the following error message when I click on the send/receive button
in Outlook 2002. "Cannot load dialog. Error 623: The system could not
find the phone book entry for this connection". I am able to send and
receive mail but can anyone tell me what this msg means? It is quite
annoying.

Thanks.

 

[Mark]

Try giving this a read

http://support.microsoft.com/default.aspx?scid=kb;en-
us;281066&Product=ol2002

 

[Sandi]

Thanks but it says the page is unavailable.

Try giving this a read

http://support.microsoft.com/default.aspx?scid=kb;en-
us;281066&Product=ol2002

 

[Mark]

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This article was previously published under Q281066
SYMPTOMS
When your profile for an earlier version of Outlook is
configured for connection to a Microsoft Exchange Server
computer over a local area network (LAN), and you then
upgrade to Microsoft Outlook 2002, the profile may show
that connection to the Exchange Server is now through a
phone line.
CAUSE
This behavior can occur because in Outlook 2002, the
Connection tab replaces the Dial-up Networking tab in the
Microsoft Exchange Server properties dialog box. In
earlier versions of Outlook, the default option was Dial
using the following connection, and this setting carries
over to Outlook 2002.
WORKAROUND
To work around this behavior, on the Connection tab of the
Microsoft Exchange Server properties dialog box, click
Connect using my Local Area Network (LAN), and then click
OK.