Error 1324

[Guest]

When attempting to uninstall Norton Antivrus 2000-2002, the operation is
aborted when 'Error 1324. The folder path 'My Pictures' contains an invalid
character' is returned. As a result, I unable to install Norton updates
and/or a more recent version of Norton Antirus software.

Actions taken: ran a Anvir Classic virus scan (numerous files infected by
virus or unwanted software found and quarantened); Windows XP Chkdsk /f
(several bad sectors found and repaired on primary hard drive); Windows
Add/Remove and Start/Programs/Norton Antivirus 2000-2002 uninstall attempts
(failed, due to referenced error 1324); ran system restore (twice) but error
remains; Dell technical assistance unable to resolve problem, suggested
backing up files and reinstalling Windows XP SP2. Note: desktop (Dell
Dimension 2350) recently upgraded from SP1 to SP2.

Can anyone suggest or recommend a simpler solution? Would appreciate any
help offered.

Thanks.

Gary Collins

 

[John John]

Download and run the Norton Removal Tool
http://service1.symantec.com/SUPPOR...ype=∏=Norton+AntiVirus&ver=2005&osv=&osv_lvl=

John

 

[Ramesh, MS-MVP]

Error 1324: The folder path 'My Pictures' contains an invalid character
during the installation of a software?:
http://windowsxp.mvps.org/err1324.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


When attempting to uninstall Norton Antivrus 2000-2002, the operation is
aborted when 'Error 1324. The folder path 'My Pictures' contains an invalid
character' is returned. As a result, I unable to install Norton updates
and/or a more recent version of Norton Antirus software.

Actions taken: ran a Anvir Classic virus scan (numerous files infected by
virus or unwanted software found and quarantened); Windows XP Chkdsk /f
(several bad sectors found and repaired on primary hard drive); Windows
Add/Remove and Start/Programs/Norton Antivirus 2000-2002 uninstall attempts
(failed, due to referenced error 1324); ran system restore (twice) but error
remains; Dell technical assistance unable to resolve problem, suggested
backing up files and reinstalling Windows XP SP2. Note: desktop (Dell
Dimension 2350) recently upgraded from SP1 to SP2.

Can anyone suggest or recommend a simpler solution? Would appreciate any
help offered.

Thanks.

Gary Collins