er ror: Close the Disk Management console, then restart Disk Management

[micheal]

Attempted to do my homework on this one. Checked with
Dell Support regarding adding another SCSI hard drive to
my computer. They said OK up to 36GB but would not
support anything larger. Checked with the Maxtor support
and they said a SCSI Ultra 320 was backwards compatible
with SCSI Ultra 2. Both are 68 pin. The homework was the
easy part.

Tried to install a Maxtor Atlas IV 10K 36GB SCSI Wide 320
LVD hard drive to my Precision 610 with latest bios.
Already have a Quantum Atlas 10K 9GB Ultra 2 LVD (as page
file drive for Win XP Pro) and a Quantum Fireball 9GB IDE
hard drive (as the boot drive for Win XP Pro). Also have
a SCSI CD-ROM drive. SCSI ID is 0 for 9GB (boot drive), 6
for 36 GB (configured automatically), and 5 for CD-ROM
drive.

The following are my attempts to get it initialized:
.. under System/System Properties/Hardware/Device
Manager the devices are listed as Disk 0 Quantum
Fireball 9GB IDE
Disk 1 Quantum 9GB SCSI
Disk 2 Maxtor 36 GB SCSI
.. however, if I click on the Volumes tab of the
Maxtor 36 GB SCSI drive it states Status: Not Initialized
.. but, several attempts have been made to initialize
using the Hardware Wizard
.. have uninstalled and re-installed Adaptec SCSI
Ultra 2 controller driver
.. when I go to Settings/Control Panel/Administrative
Tools/Computer Management/Storage/Disk Management and use
the Initialize and Convert Disk Wizard it sees Disk 2 (the
one I am trying to install) when I attempt to initialize I
get an error message "An unexpected error has occurred.
Check the System Event Log for more information on the
error. Close the Disk Management console, then restart
Disk Management or restart the computer"
.. there is no record of an error in the System Event
Log or any other log for that matter
.. I have closed and restarted Disk Management
several times and restarted the computer several times
without success in initializing the new drive with Disk
Management
. the SCSI Utilities program only sees SCSI ID 5
(the CD-ROM drive)
.. removed the SCSI controller cable connector from
both SCSI drives and rebooted
.. connected the SCSI controller cable to only the
new SCSI drive and rebooted
.. still the same errors as above


Any ideas?

 

[Guest]

So, too tricky for the MS support team that lurks on this
site? I ask a specific question and get no response from
them nor from rest of the forum. That usually means that
this is a tired site and the support team is pushed to
understand the issue.

Nice try, Support. If I do not get any response I am
going to Linux.

-----Original Message-----
Attempted to do my homework on this one. Checked with
Dell Support regarding adding another SCSI hard drive to
my computer. They said OK up to 36GB but would not
support anything larger. Checked with the Maxtor support
and they said a SCSI Ultra 320 was backwards compatible
with SCSI Ultra 2. Both are 68 pin. The homework was the
easy part.

Tried to install a Maxtor Atlas IV 10K 36GB SCSI Wide 320
LVD hard drive to my Precision 610 with latest bios.
Already have a Quantum Atlas 10K 9GB Ultra 2 LVD (as page
file drive for Win XP Pro) and a Quantum Fireball 9GB IDE
hard drive (as the boot drive for Win XP Pro). Also have
a SCSI CD-ROM drive. SCSI ID is 0 for 9GB (boot drive),

6

for 36 GB (configured automatically), and 5 for CD-ROM
drive.

The following are my attempts to get it initialized:
.. under System/System Properties/Hardware/Device
Manager the devices are listed as Disk 0 Quantum
Fireball 9GB IDE
Disk 1 Quantum 9GB SCSI
Disk 2 Maxtor 36 GB SCSI
.. however, if I click on the Volumes tab of the
Maxtor 36 GB SCSI drive it states Status: Not Initialized
.. but, several attempts have been made to initialize
using the Hardware Wizard
.. have uninstalled and re-installed Adaptec SCSI
Ultra 2 controller driver
.. when I go to Settings/Control Panel/Administrative
Tools/Computer Management/Storage/Disk Management and use
the Initialize and Convert Disk Wizard it sees Disk 2 (the
one I am trying to install) when I attempt to initialize

I