Epson Photo 780 critically ill

F

Fox Hunter

Have an error on my 780, alternate flashing of red and green lights and will not perform any function. Cannot move cartridges to exchange position by normal method. Status reports error "Parts inside your printer require maintenance or replacement. Contact your dealer." I am not a novice and like the way this printer has performed in the past.

The following has been done:

Thoroughly check for paper jams
Swapped cartridges ( I refill)
Reinstalled driver
Cleaned excess ink from parking station
Examined entire printer for apparent mechanical problems.

I am now at a loss. Nothing makes a difference in the error. Can anyone give me any information to help before I start testing this printers flight characteristics.
 
P

puss

Have an error on my 780, alternate flashing of red and green lights and will not perform any function. Cannot move cartridges to exchange position by normal method. Status reports error "Parts inside your printer require maintenance or replacement. Contact your dealer." I am not a novice and like the way this printer has performed in the past.

The following has been done:

Thoroughly check for paper jams
Swapped cartridges ( I refill)
Reinstalled driver
Cleaned excess ink from parking station
Examined entire printer for apparent mechanical problems.

I am now at a loss. Nothing makes a difference in the error. Can anyone give me any information to help before I start testing this printers flight characteristics.
Click to expand...



You soak up ink pad is full, need to be replaced..
 
F

Fox Hunter

Didn't know the 780 was capable of producing that error. However, it is not full because it has been cleaned. If you are correct how is the error reset? Thanks for your response.
 
F

Fox Hunter

Puss, your answer was right on the money. Reset the counter for the waste ink pad using the SCC Service Utility and it worked. Thanks!
 
P

puss

Didn't know the 780 was capable of producing that error. However, it is not full because it has been cleaned. If you are correct how is the error reset? Thanks for your response.
Click to expand...




Please ONLY post in plane text thanks, so turn the HTML thing off thanks, and
set the line length to 78 characters..

This is a BIG NO NO in Usenet


Fat better to use Free Agent, a real news reader.

www.forteinc.com

A reset tool

http://www.ssclg.com/epsone.shtml
 
P

puss

Puss, your answer was right on the money. Reset the counter for the waste ink pad using the SCC Service Utility and it worked. Thanks!
Click to expand...



Yes a good guess, but now fix your posts up..

Outlook defaults to stupid MS standards, not usenet ones..



Plane Text, 78 Characters..
 
A

Arthur Entlich

You have hit the magic time bomb built into all Epson printers, called
"It thinks your waste ink pad are full". They may be, although in
general the number are very conservative, and you can run it for at
least one more cycle.

Underneath the cleaning station are some tubes which lead to a dish
filled with "diapers" which hold all the ink your use up cleaning the
heads and purging between cartridges.

Once the printer believes that enough ink should have ended up in there,
to prevent it from leaking out the bottom, the printer goes into the
mode you find yours in now.

What Epson suggests you do is go to an Epson authorized service depot,
likely wait a week for parts, and have the waste ink pads removed and
replaced, at a cost of over $50 US, and then the tech person will reset
the numbers on this counter to zero again.

There are two ways to reset this code. One is usually a series of
button presses from the front panel, and the other is through a piece of
software from Russia that is available for free download on the web.

I do not have the button sequence for the 780 printer, so you can try
the software method. The technique is referred to as "resetting the
protection counter"

You can get the download at:

http://www.ssclg.com/epsone.shtml

After doing this, if you are worried the extra ink may leak from the
bottom, you may wish to keep your printer in a shallow tray so your
furniture or important papers do not get ruined.

Art
 
A

Arthur Entlich

Just to clarify, Epson gives their printers certain cleaning and
purging functions and each has a numerical "value" in terms of ink
volume that ends up in the waste ink pads. It's very approximate.
Certain types of cleaning are supposed to result in a certain amount of
waste ink ending up down the "drain".

Of course, this is not accurate. As an example, let's say you try
cleaning a head 4 times because it is clogged. It's possible that the
head is so clogged that no ink comes out of it at all, but the
protection numbers Epson has programmed for this, would assume the
maximum amount of ink for that type of cleaning cycle came out of that head.

Further, the protection numbers are just that, to protect your
furniture, your clothing, your papers, and the printer itself from
spilling ink. If the ink build up has taken place over several years,
a lot of the liquid, especially with dye inks may have evaporated, since
most of the ink is made up of water and glycols. However, since Epson
printers have been known to occasionally get haywire and just go through
sequential cleaning cycles without stopping, they need to program that
scenario into the printer, and so even though the ink build up took
years to occur, the system is set to shut down as if it took place day
for that amount of ink to build.

In most cases, people have been able to go through one full extra set of
protection numbers before they need to consider replacing the waste ink
pads (your mileage may vary).

Art
 
F

Fox Hunter

Puss, I am not set for HTML but did have wrap at 80. My reader is a real one, OE. I have used the others and this is my preference because I have another life.
 
F

Fox Hunter

Arthur, enjoy reading your informative replies in this group. I have used the reset software many times but was not aware what the protection counters were used for. Now I know. It saved me the price of a new printer. Thanks. BTW, I am using your ink cleaning formula and it works very well.
 
H

Hecate

Puss, I am not set for HTML but did have wrap at 80. My reader is a real one, OE. I have used the others and this is my preference because I have another life.
Click to expand...
<g> Understand, but OE isn't a real one - it's very much a pretend one
:)
 
F

Fox Hunter

And, very much a matter of personal choice. If you listed the attributes of 'a real one' it would be your list of preferences. Only my opinion, of course. *vbg*
 
P

puss

Puss, I am not set for HTML but did have wrap at 80. My reader is a real one, OE. I have used the others and this is my preference because I have another life.
Click to expand...



OE is not a Real Newsreader..

 
R

Rus

Chances are you simply need to do a "factory reset." I don't know the
procedure for the 780, but, here's the procedure for my 750. (BTW: Didn't
you post this a while back? I guess I didn't get back to the NG to see if
this helped last time.)

If this procedure doesn't work, some procedure specific to the 780 is
floating around the web.


Epson 750 Reset Procedure when all lights are blinking


I had the same problem and discovered that it is likely a condition where
the printer requires a reset because it thinks the waste ink pads are full
(mine started flashing during a cleaning cycle and continued to flash). I
solved the problem by performing an easy "factory reset". Turn the power off
to your 1270 (might need to disconnect from wall). Hold both "ink" and
"paper feed" buttons down and turn power back on. When "paper" light blinks,
release both buttons, and hold down the "ink" button until the printer
resets (about 10 seconds.).


1. Turn off.
2. Hold down paper and ink buttons simultaneously while turning printer on.
3. When paper light blinks (or remains steadily lit) release both buttons
then hold down ink button until printer resets (can take up to 20 or 30
seconds or more).
4. Printer will go through its reset procedure and then it's ready to print.

//rus//



Arthur Entlich said:
Just to clarify, Epson gives their printers certain cleaning and
purging functions and each has a numerical "value" in terms of ink
volume that ends up in the waste ink pads. It's very approximate.
Certain types of cleaning are supposed to result in a certain amount of
waste ink ending up down the "drain".

Of course, this is not accurate. As an example, let's say you try
cleaning a head 4 times because it is clogged. It's possible that the
head is so clogged that no ink comes out of it at all, but the
protection numbers Epson has programmed for this, would assume the
maximum amount of ink for that type of cleaning cycle came out of that head.

Further, the protection numbers are just that, to protect your
furniture, your clothing, your papers, and the printer itself from
spilling ink. If the ink build up has taken place over several years,
a lot of the liquid, especially with dye inks may have evaporated, since
most of the ink is made up of water and glycols. However, since Epson
printers have been known to occasionally get haywire and just go through
sequential cleaning cycles without stopping, they need to program that
scenario into the printer, and so even though the ink build up took
years to occur, the system is set to shut down as if it took place day
for that amount of ink to build.

In most cases, people have been able to go through one full extra set of
protection numbers before they need to consider replacing the waste ink
pads (your mileage may vary).

Art
Click to expand...
will not perform any function. Cannot move cartridges to exchange position
by normal method. Status reports error "Parts inside your printer require
maintenance or replacement. Contact your dealer." I am not a novice and like
the way this printer has performed in the past.give me any information to help before I start testing this printers flight
characteristics.moments that take our breath away. (George Carlin)
 
F

Fox Hunter

Rus, this problem was posted a while back and has been corrected. I received the suggestion that the waste ink pad was indicated as full and tried a software reset of the protection counter. SSC Service Utility reset the counter and everything is working now. I tried various power-on combinations, not knowing the correct sequence, couldn't do a reset. Thanks!
 
R

Rus

Great! I hate to see people forced to throw away a good printer or forced
pay to have a printer repaired when the only problem is that it's
"confused."

So, that SSC utility really works? That's good to know. I keep a version
of it stashed for emergencies.

//rus//


Rus, this problem was posted a while back and has been corrected. I received
the suggestion that the waste ink pad was indicated as full and tried a
software reset of the protection counter. SSC Service Utility reset the
counter and everything is working now. I tried various power-on
combinations, not knowing the correct sequence, couldn't do a reset. Thanks!
 
F

Fox Hunter

Yes, Rus, it works for some functions, not all, depending on the printer. Never know until you try. Just have to realize the software misses it's mark on being all things for every epson. I can use the cleaning functions, resetting counters, but can't move the printer to the cartridge exchange position. Terrible noise! Always have to remember to reset printer off/on after using because it is in a state of confusion after using SSC. Well worth the money! :)
 
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