G
Guest
- As a new member of the WinXP Help & Support Group, I have a question for
which I haven't seen an answer previously posted. Am running WinXP, updated
to SP1, on a Dell L866r. Had installed an Epson Perfection 2400 Photo scanner
through the Dell's standard USB v. 1.1 port and it worked perfectly.
- Recently added a USB v. 2.0 controller card/hub and IT was detected and
installed without problems; installation confirmed by checking Device
Manager. I then connected the scanner through one of the new USB 2.0 ports
and the scanner wouldn't work. Error msg. says 'Scanner not detected'.
- Checked Device Manager and it shows the scanner present and functioning
properly- no yellow exclamation point or red "X" present. Checked the All
Programs folder and confirmed presence of all Epson scanner program
components. I haven't tried reconnecting the scanner through one of the old
USB v. 1.1 ports, preferring to try and solve the problem at hand. Any
assistance or suggestions would be greatly appreciated. Thank you.
- Rotapteron
which I haven't seen an answer previously posted. Am running WinXP, updated
to SP1, on a Dell L866r. Had installed an Epson Perfection 2400 Photo scanner
through the Dell's standard USB v. 1.1 port and it worked perfectly.
- Recently added a USB v. 2.0 controller card/hub and IT was detected and
installed without problems; installation confirmed by checking Device
Manager. I then connected the scanner through one of the new USB 2.0 ports
and the scanner wouldn't work. Error msg. says 'Scanner not detected'.
- Checked Device Manager and it shows the scanner present and functioning
properly- no yellow exclamation point or red "X" present. Checked the All
Programs folder and confirmed presence of all Epson scanner program
components. I haven't tried reconnecting the scanner through one of the old
USB v. 1.1 ports, preferring to try and solve the problem at hand. Any
assistance or suggestions would be greatly appreciated. Thank you.
- Rotapteron