Environment Variables Disappear!

[Guest]

Hello! here is a description of my problem... I've never seen this and didnt
find ony solution for this!
I have one user in my office that uses a laptop and sometimes when using
EXCEL she gets the message that Autorecover can not save because the path
\\server\AllUsers\%username%\OfficeRecovery isnt available.
So, this Autorecover path is assigned by Group Policy by the domain and
works fine for all other users.
After a little research I noticed that the user's Environment Variable
USERNAME is simply missing! When I run the SET command it doesn't appear. And
the command Echo %username% just returns %username% again!
The weird thing is that if I restart the computer the problem is solved! But
sometimes I can't restart the system because the user is very busy.
So, if someone could help, I apreciate.
Thanks

 

[Pegasus \(MVP\)]

Hello! here is a description of my problem... I've never seen this and
didnt
find ony solution for this!
I have one user in my office that uses a laptop and sometimes when using
EXCEL she gets the message that Autorecover can not save because the path
\\server\AllUsers\%username%\OfficeRecovery isnt available.
So, this Autorecover path is assigned by Group Policy by the domain and
works fine for all other users.
After a little research I noticed that the user's Environment Variable
USERNAME is simply missing! When I run the SET command it doesn't appear.
And
the command Echo %username% just returns %username% again!
The weird thing is that if I restart the computer the problem is solved!
But
sometimes I can't restart the system because the user is very busy.
So, if someone could help, I apreciate.
Thanks

I suggest you start by creating a log file so that you can
find out when exactly this variable disappears. Use the
Task Scheduler to run the following batch file once
every five minutes:
echo %date% %time% %UserName% >> c:\Log.txt

The result should be interesting.

 

[Guest]

OK... I'll do it...but it will only tell me when it happened... The user
probably will not know what he was doing at that time (as usual!!! )
What I would like is why it vanishes?!?! it's something that shouldn't
disappear! right?
And, is it possible to bring it back without restarting the system?
I've tried the SET command but it doesn't work.
Thanks in advance