envelope trouble

[rkm79]

i was working with my computer today and when I printed an envelope it came
out as symbols and numbers, not the words that I originally typed. The
address on the letter printed fine, but everytime I print an envelope it
prints in symbols...how can I fix this?? Thanks in advance for your help!

 

[Terry Farrell]

There have been problems reported printing envelopes to certain printers: I
think it was Lexmark. But it is normally a printer driver problem.

 

[rkm79]

I have an HP Laserjet 1200, so I should try to update my driver then?

 

[Terry Farrell]

Yes, you could try that but previous posts suggest that HP are not updating
many drivers for older printers and many are not compatible with Vista
and/or Office 2007.

Terry

 

[Alex Hartunian]

I also have the same issue trying to print Envelopes. The formatting is
correct in terms of position but it prints symbols only ((@#*$(*)#@($).

I have a hp laserjet 1200 printer and have the latest driver available from
hp. Maybe a universal driver would work better. I will try this.

By the way I'm running XP Pro SP2 so this is not a Vista issue but a Word
2007 issue.

 

[Terry Farrell]

Is it the same for any font set? Have you installed Office 2007 SP1?

Terry

 

[Alex Hartunian]

Confirmed that you can resolve this issue by downloading the Universal
Printer Driver from HP. I just went to hp.com and click on drivers and
downloads on the homepage. From there I just put in my printer HP 1200 and
selected my OS (XP Professional) and selected the option for PCL6 Universal
Printer Drivers. You can go to your printers folder, right-click your
printer and go to properties. Then in the Advanced tab select "New Driver".
Make sure you download your Universal Printer driver first and uncompress the
files to a folder first. Just point to the directory where you uncompressed
your files and load the new driver.

Hope this help you all!

 

[Terry Farrell]

So as suspected, this is an HP bug but they won't admit it. They think we
are all stupid.

Terry