Emailing From Someone Else's House

[brbrown]

When visiting my daughter, I cannot send emails from my laptop using my
daughters Talktalk broadband connection. I get the following message: An
unknown error has occurred. Subject 'test', Account: 'mail.talktalk.net',
Server: 'smtp.talktalk.net', Protocol: SMTP, Server Response: '554
smtp.talktalk.net', Port: 25, Secure(SSL): No, Server Error: 554, Error
Number: 0x800CCC6F. What do I need to do to make it work? The Subject 'test'
was for a test email I sent to myself.

 

[mac]

When visiting my daughter, I cannot send emails from my laptop using my
daughters Talktalk broadband connection. I get the following message: An
unknown error has occurred. Subject 'test', Account: 'mail.talktalk.net',
Server: 'smtp.talktalk.net', Protocol: SMTP, Server Response: '554
smtp.talktalk.net', Port: 25, Secure(SSL): No, Server Error: 554, Error
Number: 0x800CCC6F. What do I need to do to make it work? The Subject
'test'
was for a test email I sent to myself.

Ensure that 'Always connect using' is not selected on your laptop account @
tools>accounts>select your account>properties>connection tab>apply

You could use the web portal of your talktalk account to send if you fail to
set up WM?
https://www.talktalk.co.uk/portal/servlet/gben-portal-home-Home

 

[Rich/rerat]

brbrown,
You may also may need to change the Outgoing Mail server setting from the
default Port: 25 to something like 587 or 465, and enable encryption (SSL/TLS)
for that server. On the Advance tab, for the acct's properties, on your laptop.
Your daughter's ISP may be blocking access to Mail Servers that use Port: 25.

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Rich/rerat
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When visiting my daughter, I cannot send emails from my laptop using my
daughters Talktalk broadband connection. I get the following message: An
unknown error has occurred. Subject 'test', Account: 'mail.talktalk.net',
Server: 'smtp.talktalk.net', Protocol: SMTP, Server Response: '554
smtp.talktalk.net', Port: 25, Secure(SSL): No, Server Error: 554, Error
Number: 0x800CCC6F. What do I need to do to make it work? The Subject
'test'
was for a test email I sent to myself.

Ensure that 'Always connect using' is not selected on your laptop account @
tools>accounts>select your account>properties>connection tab>apply

You could use the web portal of your talktalk account to send if you fail to
set up WM?
https://www.talktalk.co.uk/portal/servlet/gben-portal-home-Home

 

[PA Bear [MS MVP]]

Are you a Talktalk subscriber, too?