eMail won't appear on mobile unless attached to PC & Outlook

[Meg]

Vista 32-bit, Outlook 2007, Windows Mobile Device Center, Windows Mobile
Office, Windows 6.1 mobile on the cell phone.

From my cell I can text. Generic eMail from a common, free provider appears
as if by magic. But my business eMail (which is linked to the common, free
provider) and which moves promptly from the 'net to Outlook 2007 without
problem, won't appear on the phone without being physically connected to the
PC. Which isn't handy. Everything else with Outlook synched beautifully to
the mobile -- my contacts (customized for category, with photos, etc),
appointments, holidays, birthdays, etc. using the Sync Center.

But the mail won't appear. I'm not a big business with some big business
server and I don't need to share Outlook info with others. I just want my
eMail to arrive and so far, it doesn't. Is there something I'm missing? I get
a bad feeling that I'm supposed to pay extra per month for some additional
vendor's software to push my eMail from one place to another. Is that
accurate?

Thoughts? Any help is appreciated. -- Regards

 

[Hal Hostetler [MVP-P/I]]

Can you provide some details about the "linked to the common, free provider"
part of this equation? Do you have an account setup on the phone for this
service?

Hal

 

[DL]

That would be something to do with your free mail provider and your mobile
phone setup, its nothing to do with outlook, which is merely a mail handler
for whatever type of account is configured

Personally I use gmail on my mobile, my other mail accounts are configured
to copy mail to my gmail account

 

[Meg]

I believe I've sort out that when I set up Outlook on my mobile, I screwed up
the settings. Again, the desktop Outlook collects my eMail fine. So I created
a new eMail account on the mobile -- this time with the correct settings --
and I am able to receive my business eMail (which also continues, correctly,
to appear in my desktop Outlook).

So here's a follow-up: Now I know the correct settings. Is there a way into
the Outlook Mobile that's already on my phone so I can make an adjustment? If
there is, I can't find it. Or should I just delete the Outlook Mobile mailbox
and start anew (nervous about that)? Or should I just ignore the Outlook
Mobile eMail folder and keep the newly set up folder, but that doesn't really
have the Outlook options for collecting my RSS feeds, etc. Plus, it would
always give me a cramp, having that extra folder and I like seeing an Outlook
icon that represents the folder with messages also in my desktop.

A step-by-step here would really be helpful.

Again, I really appreciate this venue for sorting through these issues (of
my own incompetence). Thank you!

 

[Meg]

I made a new post with a little more detail (and a few questions), but I
realized that I had entered the setup info incorrectly and the way the mobile
software works, I don't see how to readjust it. But ain't that always the
way. We users do the dumbo thing and then rail against the product. Well,
I've enough experience to know that almost always, it really isn't the
product. Aaaaargh!

 

[DL]

Afraid how you set up / edit the settings is down to your mobile, or the
software it uses

 

[Meg]

I understand that, along with understanding that I screwed it up the first
go-round. I use Outlook and Windows everything, everywhere. I'm trying (now)
to get back into the Outlook Mobile setup on my mobile phone (with Windows
6.1, etc) and make the appropriate adjustments. How do I get back into the
setup for that eMail account (in Outlook mobile so I can adjust the incoming
and outgoing servers and account name and password, much as I can do on the
desktop Outlook.

Or should I just delete the Outlook Mobile eMail account and start over,
which, I've indicated, kinda makes me nervous, I don't know why.

Is what I wonder now. (Help!)

 

[Brian Tillman [MVP - Outlook]]

I understand that, along with understanding that I screwed it up the first
go-round. I use Outlook and Windows everything, everywhere. I'm trying (now)
to get back into the Outlook Mobile setup on my mobile phone (with Windows
6.1, etc) and make the appropriate adjustments. How do I get back into the
setup for that eMail account (in Outlook mobile so I can adjust the incoming
and outgoing servers and account name and password, much as I can do on the
desktop Outlook.

Or should I just delete the Outlook Mobile eMail account and start over,
which, I've indicated, kinda makes me nervous, I don't know why.

The people who visit microsoft.public.pocketpc might be able to help.

 

[DL]

If you are using Windows Mobile 6.1;
Select Messaging, the mail account you originally set up should be shown
there.
Select / highlight that mail account, then Menu>Options......... then tap on
the specific account to change the settings

 

[Meg]

That chain of action only works with the other eMail accounts I set up on the
mobile, it doesn't work for the Outlook eMail account, which ends at a page
regarding how many days past to download, the message format and size limit.

 

[DL]

Outlook is not an email account, the email account is from whoever supplies
that mail to Outlook