Email message won't close automatically after sending from Adobe?

E

eloises

I have a problem when I try to send an email from my adobe program using
Outlook 2007. The message window will not close automatically. It also has
a message that the message has not been sent but when I check my sent folder
it has been sent. Can someone help me concerning this problem?.
 
R

Roady [MVP]

But it works normally from Outlook? Since when did you start having this
issue? What changed?
 
E

eloises

This is a new install of Office 2007. I have discovered that the problem
occurs from anywhere other than the outlook email pages (ie Word or Adobe:
Like if I created a Word document and decide to email it). It does work fine
from the Outlook email page. I even tested it to make sure that the problem
was not in the sending of an attachment. That works fine from the main page
also. I hope you can help me. It is driving me crazy!!! Tricia
 
P

Ponkabonk

Hmm. Does anyone have a solution for this? I noticed the same problem when
trying to email an attachement from within Word and Excel.
 
R

richardp

I have a customer with the exact problem. Has Microsoft even acknowledged
that this is a issue?
 
R

richardp

I noticed that this behavior only occurs when sending the Word document or
Excel spreadsheet as an attachment. If I send the document as part of the
message body, it works fine.
 
S

Stockwell

Same problem here. I have Microsoft on the phone. I am running SP3 for XP
and this is a new laptop with a new install of Office 2007 Standard. the
only difference from the other users in the office is SP3.
 
S

Stockwell

the low end support has me create a new profile and synch with the exchange
server. the first mail we sent worked but the second one left the message
displayed again. I am now going to remove SP3.
 
S

Stockwell

Still no luck. I am now on SP2 with all the patches and the message window
still stays up. the message actually sends though. I still have to manually
close the message window. I am at a loss.
 
W

whitmojm

Still no luck.  I am now on SP2 with all the patches and the message window
still stays up.  the message actually sends though. I still have to manually
close the message window.  I am at a loss.



Stockwell said:
the low end support has me create a new profile and synch with the exchange
server.  the first mail we sent worked but the second one left the message
displayed again.  I am now going to remove SP3.
Same problem here.  I have Microsoft on the phone.  I am running SP3 for XP
and this is a new laptop with a new install of Office 2007 Standard.  the
only difference from the other users in the office is SP3.  
:
I noticed that this behavior only occurs when sending the Word document or
Excel spreadsheet as an attachment.  If I send the document as part of the
message body, it works fine.
:
I have a customer with the exact problem.  Has Microsoft even acknowledged
that this is a issue?  
:
Hmm.  Does anyone have a solution for this?  I noticed the same problem when
trying to email an attachement from within Word and Excel.
:
I have a customer with the same problem, do you have a fix forthis yet ??
:
This is a new install of Office 2007.  I have discovered that the problem
occurs from anywhere other than the outlook email pages (ie Word or Adobe:  
Like if I created a Word document and decide to email it).  It does work fine
from the Outlook email page.  I even tested it to make sure that the problem
was not in the sending of an attachment.  That works fine from the main page
also.  I hope you can help me.  It is driving me crazy!!!  Tricia
:
But it works normally from Outlook? Since when did you start having this
issue? What changed?
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/
Real World Questions, Real World Answers
-----
I have a problem when I try to send an email from my adobe program using
Outlook 2007.  The message window will not close automatically.  It also
has
a message that the message has not been sent but when I check my sent
folder
it has been sent.  Can someone help me concerning thisproblem?.- Hide quoted text -

- Show quoted text -

I found that disabling the business contact manager add-in will fix
this problem.

Thanks,
Jeff
 
M

Michel Morel

Still no luck. I am now on SP2 with all the patches and the message window
still stays up. the message actually sends though. I still have to manually
close the message window. I am at a loss.



Stockwell said:
the low end support has me create a new profile and synch with the exchange
server. the first mail we sent worked but the second one left the message
displayed again. I am now going to remove SP3.
"Stockwell" wrote:
Same problem here. I have Microsoft on the phone. I am running SP3 for XP
and this is a new laptop with a new install of Office 2007 Standard. the
only difference from the other users in the office is SP3.
"richardp" wrote:
I noticed that this behavior only occurs when sending the Word document or
Excel spreadsheet as an attachment. If I send the document as part of the
message body, it works fine.
"richardp" wrote:
I have a customer with the exact problem. Has Microsoft even acknowledged
that this is a issue?
"Ponkabonk" wrote:
Hmm. Does anyone have a solution for this? I noticed the same problem when
trying to email an attachement from within Word and Excel.
"PC Services" wrote:
I have a customer with the same problem, do you have a fix for this yet ??
"eloises" wrote:
This is a new install of Office 2007. I have discovered that the problem
occurs from anywhere other than the outlook email pages (ie Word or Adobe:
Like if I created a Word document and decide to email it). It does work fine
from the Outlook email page. I even tested it to make sure that the problem
was not in the sending of an attachment. That works fine from the main page
also. I hope you can help me. It is driving me crazy!!! Tricia
"Roady [MVP]" wrote:
But it works normally from Outlook? Since when did you start having this
issue? What changed?
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/
Real World Questions, Real World Answers

I have a problem when I try to send an email from my adobe program using
Outlook 2007. The message window will not close automatically. It also
has
a message that the message has not been sent but when I check my sent
folder
it has been sent. Can someone help me concerning this problem?.- Hide quoted text -

- Show quoted text -

I found that disabling the business contact manager add-in will fix
this problem.

Thanks,
Jeff

Same problem with a user here. We have Vista Business SP1 and Outlook 2007
(with Exchange Server) and haven't found the solution. But we narrowed down
the problem to be somewhere in the user profile. Even if I recreate a new
profile for this user, problem persists. I load her profile on another test
machine, same thing. But configuring this user's Outlook 2007 account on
let's say my profile does not reproduce the problem.
Any input will be appreciated.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top