Email merge not sending email

[Thanks, JH]

I have Outlook, Word and Excel (all 2003) on my laptop. I have a contact
list stored in Excel file with list headers. I have created an email merge
several times without any email having been sent. I have tried opening
outlook first, then word and created mail merge. I have tried email merge
from outlook with Word as email editor. Everything goes flawlessly with no
errors. The fields are properly matched. I have tested the "email" field by
placing it in the email body. Email address are being read properly from the
Xcel file and will show in the body. However, when all is said and done, I
select when I click "OK" , nothing happens. No emails are sent/received. As
I was typing this I tried once more to send with plain text only (previously
HTML) and the email were sent. Any suggestions on how to send HTML emails?

 

[Russ Valentine [MVP-Outlook]]

Need to provide more information. What does happen? Anything in your Outbox?
Anything in Sent Items? What is your default mail transport? How are you
specifying the email address? Have you turned off all antivirus software
that checks email?

 

[Judy Gleeson \(MVP Outlook\)]

see my answer to your next post - my 2007 did exactly what you are
describing - nothing. Then I got it partly working and had the click OK
problem. It was easilly fixed with running winword.exe /a.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook here: www.judygleeson.com
Canberra, Australia

"What do we live for, if it is not to make life less difficult for each
other?"
George Eliot

Need to provide more information. What does happen? Anything in your
Outbox? Anything in Sent Items? What is your default mail transport? How
are you specifying the email address? Have you turned off all antivirus
software that checks email?
--
Russ Valentine
[MVP-Outlook]

I have Outlook, Word and Excel (all 2003) on my laptop. I have a contact
list stored in Excel file with list headers. I have created an email
merge
several times without any email having been sent. I have tried opening
outlook first, then word and created mail merge. I have tried email merge
from outlook with Word as email editor. Everything goes flawlessly with
no
errors. The fields are properly matched. I have tested the "email"
field by
placing it in the email body. Email address are being read properly from
the
Xcel file and will show in the body. However, when all is said and done,
I
select when I click "OK" , nothing happens. No emails are sent/received.
As
I was typing this I tried once more to send with plain text only
(previously
HTML) and the email were sent. Any suggestions on how to send HTML
emails?