email filtering

G

Guest

I loaded office 2007 last Saturday and started using Outlook.

All my email from clients and friends are being automatically dumped into
the deleted folder instead of the inbox.

How do I shut that off?

I shut of the junk mail filter already, and that didn't help
 
B

Brian Tillman

gonzoturtle said:
I loaded office 2007 last Saturday and started using Outlook.

All my email from clients and friends are being automatically dumped
into the deleted folder instead of the inbox.

How do I shut that off?

I shut of the junk mail filter already, and that didn't help

This is not usually a problem in Outlook, but in an add-in, such as an
antivirus scanner or third-party junk mail scanner. Disable all add-ins and
see it it affects the problem.
 
G

Guest

As far as I know there are no add-ins. My service provider marks stuff as
spam, before I download it from their server; so I haven't worried about
buying anything and putting it on my computer.
 
B

Brian Tillman

gonzoturtle said:
As far as I know there are no add-ins. My service provider marks
stuff as spam, before I download it from their server; so I haven't
worried about buying anything and putting it on my computer.

You don't have an antivirus program on your PC?

Nonetheless, start Outlook in safe mode and see if that affects the problem.
 

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