email attachments

[Christine WB]

I was offline for 3 1/2 months while moving from US to
Chile. Two nights ago I downloaded udates for Windows XP
home edition. Now email attachments in Word, Adobe,
Excell that have been sent previous to the download and
after will not open. One Word attachment briefly had a
box pop up saying the attachment had be deleted due to a
malicious script. The attachement was from a known and
reliable source. The attachments are listed, the icon
for the program shows but the print is in grey rather
than black. Even the save option will not work.
Help.

 

[rorywuk]

you need to setup the account properly, theres a check
box fro attachments you need to click

 

[Guest]

Assuming you look Outlook Expres - did you try the following?

Tools --> Options
choose tab 'security;
unmark 'Do not allow attachments to be saved or opened that could potentially be a virus'
press 'OK'
exit outlook express
start outlook express

suc6
Ronald

 

[Bruce Chambers]

Greetings --

Outlook Express' default security settings are simply trying to
protect you. OE has no way of telling whether an attachment actually
contains a virus or not, so it temporarily blocks any of those file
types that could potentially contain a virus. In Outlook Express,
Tools > Options > Security, uncheck the "Do not allow attachments to
be saved or opened that could potentially be a virus" option, assuming
you trust the source, of course. The wiser course of action, however,
would be to modify your list of unsafe files, as outlined in the KB
articles below:

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387


Bruce Chambers

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