Email address in FrontPage 2003 form when using shared ISP server

G

Guest

Using a 'Contact Us' form which is at www.itreasury.net
The email is generated by my ISP Server which is a shared server and the
'From' address is classed as invalid and the email is not delivered.
Tried setting options to define the 'Reply-to" address but get a FP message
that this can only be set by the ISP.
We have FP extesnions installed.
ISP says can not give a name as other clients using the same server.
Any suggestions?
 
S

Stefan B Rusynko

You have no control over the From address w/ the std FP form handler
- it is whatever your host server sets up as the SMPT server default
- mail is always sent from the server
Only way around it is to use a server side script (Perl, PHP, ASP) to send the form mail

You can not use the Reply-to field to change it
- it just lets to reply to the sender instead of the server SMTP address (From) when you receive it
It is used by enabling the check box and using the form file name of the Email address in the form

You have:
ReplyTo-From-Field="FALSE" S-Email-ReplyTo="(e-mail address removed)"
(which will always reply to You instead of the user Email address)
And should have:
ReplyTo-From-Field="TRUE" S-Email-ReplyTo="ContactUsEmail"

--




| Using a 'Contact Us' form which is at www.itreasury.net
| The email is generated by my ISP Server which is a shared server and the
| 'From' address is classed as invalid and the email is not delivered.
| Tried setting options to define the 'Reply-to" address but get a FP message
| that this can only be set by the ISP.
| We have FP extesnions installed.
| ISP says can not give a name as other clients using the same server.
| Any suggestions?
 
S

Sparky Polastri

Note however a cooperative host could a) set the individual address to the
customer spec in the virtual web (I do this) or b) set the global value (I
have never seen this) to at least a valid user/domain so mail can get
through brain dead spam filters.
 
G

Guest

Stefan
Thanks. I didnt expect a reply so fast!
I did as you said and tried to switch the Reply-to address to a
Reply-to-From-Field="TRUE" and specified ConstactUsEmail and got a message
from FrontPage "This form cannot be configured to send results via e-mail.
The Web site may be located at at disk-based location, or on a server that
has not been configured to send email. Contact your system adminsitrator or
ISP for more information."
The web site is hosted by NetReigstry and I am recieveing emails from this
form provided it goes to @gmail or @hotmail ([email protected] is an alias
that redirects) but my home ISP @optusnet.com.au rejects them as the from
address is 'invalid' and is typically <itre18336@ws-x> where itre18336 is my
customer ID and 'x' is a number allocated by them.
They tell me that because it is a shared server, the can not configure to
send from @itreasury.net address.
Any other suggestions?
 
G

Guest

Sparky
Thanks for the prompt reply. I have passed it to my ISP as your suggestion
makes good sense. Why wouldnt they create some kind of valid address for the
common server (e.g. (e-mail address removed)) so other users dont have the
same problem?
I note there are many other posts on this site where users say their emails
'vanish' as they get a form confirmation but nothing is delivered and this
could be the same reason.
Thanks again and I will see what my ISP says.
Have a good day!
 
S

Stefan B Rusynko

Get a new host or contact you ISP top see if they can add a rule for you

PS
The error you get w/ the form is normal w/ a disc based web and should be ignored if you are going to publish to a server based web
w/ the FP SE

--




| Stefan
| Thanks. I didnt expect a reply so fast!
| I did as you said and tried to switch the Reply-to address to a
| Reply-to-From-Field="TRUE" and specified ConstactUsEmail and got a message
| from FrontPage "This form cannot be configured to send results via e-mail.
| The Web site may be located at at disk-based location, or on a server that
| has not been configured to send email. Contact your system adminsitrator or
| ISP for more information."
| The web site is hosted by NetReigstry and I am recieveing emails from this
| form provided it goes to @gmail or @hotmail ([email protected] is an alias
| that redirects) but my home ISP @optusnet.com.au rejects them as the from
| address is 'invalid' and is typically <itre18336@ws-x> where itre18336 is my
| customer ID and 'x' is a number allocated by them.
| They tell me that because it is a shared server, the can not configure to
| send from @itreasury.net address.
| Any other suggestions?
|
| "Stefan B Rusynko" wrote:
|
| > You have no control over the From address w/ the std FP form handler
| > - it is whatever your host server sets up as the SMPT server default
| > - mail is always sent from the server
| > Only way around it is to use a server side script (Perl, PHP, ASP) to send the form mail
| >
| > You can not use the Reply-to field to change it
| > - it just lets to reply to the sender instead of the server SMTP address (From) when you receive it
| > It is used by enabling the check box and using the form file name of the Email address in the form
| >
| > You have:
| > ReplyTo-From-Field="FALSE" S-Email-ReplyTo="(e-mail address removed)"
| > (which will always reply to You instead of the user Email address)
| > And should have:
| > ReplyTo-From-Field="TRUE" S-Email-ReplyTo="ContactUsEmail"
| >
| > --
| >
| > _____________________________________________
| > SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
| > "Warning - Using the F1 Key will not break anything!" (-;
| > To find the best Newsgroup for FrontPage support see:
| > http://www.net-sites.com/sitebuilder/newsgroups.asp
| > _____________________________________________
| >
| >
| > | Using a 'Contact Us' form which is at www.itreasury.net
| > | The email is generated by my ISP Server which is a shared server and the
| > | 'From' address is classed as invalid and the email is not delivered.
| > | Tried setting options to define the 'Reply-to" address but get a FP message
| > | that this can only be set by the ISP.
| > | We have FP extesnions installed.
| > | ISP says can not give a name as other clients using the same server.
| > | Any suggestions?
| >
| >
| >
 

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