EI 7 is going to close why?

G

Greg

IE 7 win xp home sp2. when I try to download electronic charts from
chartmaker site I get this. "The program C:\program files\internet explorer
caused a problem and is going to close. would you like to save a dump file?"

any ideas anyone? I use adaware and norton security updated.

Greg
 
A

Andrew E.

As in "mini-dump" file.That usually relates to a driver or maybe pc memory
is at minimal amount.Try opening event viewer & get specific details,also,in
computer mgmt,advanced,page file,set to "let system manage" click set 2X
close out.
 
T

throwitout

IE 7 win xp home sp2. when I try to download electronic charts from
chartmaker site I get this. "The program C:\program files\internet explorer
caused a problem and is going to close. would you like to save a dump file?"

any ideas anyone? I use adaware and norton security updated.

------------------------------------------------------------^^^^^^^

Cause of at least 75% of your system's problems.
 
P

PA Bear [MS MVP]

1. Does this behavior persist if you start IE7 in No Add-ons mode? To start
IE7 in No Add-ons mode:

Right-click on the blue IE desktop icon and select Start without Add-ons; or

Start > (All) Programs > Accessories > System Tools > Internet Explorer (No
add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

2. Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

3. If you uninstall (a) IE7 (which automatically returns you to IE6), (b)
all toolbars and (c) all third-party Windows Themes (including Window
Blinds) and do NOT reinstall IE7, does this behavior persist? If it does,
do NOT reinstall IE7.

Uninstalling IE7
http://www.ie-vista.com/kbase2.html

How to uninstall Internet Explorer 7:
http://support.microsoft.com/kb/927177

IE7 (Un)Installation and Anti-Malware Applications:
http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx

4. Required reading IMHO before reinstalling IE7:

Sandi's Installation Tips <= FOLLOW THESE TIPS TO THE LETTER!
http://www.ie-vista.com/known_issues.html#pre-install

[And I strongly recommend using
http://www.microsoft.com/windows/downloads/ie/getitnow.mspx as the
installation source, not Automatic/Windows Update.]

Make *certain* that you check in at Windows Update immediately after
reinstalling IE7 to install any critical updates offered. If Optional
Updates category offers Root Certificates update, I recommend installing it
to take full advantage of IE7's additional security.

=> Those with IE7-specific questions or comments are asked to post to and
seek support in this newsgroup: microsoft.public.internetexplorer.general

On the web:
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

In your newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general
 

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